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Prizm Vinyl Corporation

4.4

About this business

Location details

1000 Loucks Mill Rd, Ste 213, Yorklyn, PA, 17402, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4179 reviews
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Mike G.'s profile image
Mike G. 
7 years ago

Ed was very nice when he came for the estimate. But that is where it ends. Poor workmanship all around. For 8000 dollars you would expect a sturdy fence, but 3 weeks after completion we got a wobbly fence with even wobblier fence post. Apparently they only use a half a bag of concrete per post. Clearly not enough considering 3 days after the job was done, post had already started leaning! Now before Ed tries to lie his way out of this one. Yes, we have all receipts and invoice numbers and we are in fact real customers. By th... read more

Business response:

?Mike G? signed his paperwork on 6/5. Installation began 7/24, completed 7/26. At the time his order was placed our lead time was 4-6 weeks. There was a one-week delay in installation. Mike G signed a contract which clearly states Prizm shall not be liable for damages or delays in performance due to circumstances beyond its reasonable control, including without limiting the generality of the foregoing, any priority system established by any agency of the United States Government, fires, floods, storms, other acts of God, acc... read more

Richard R.'s profile image
Richard R. 
7 years ago

Ed and his team do fantastic work! You can't beat the variety/options you have or the price! Would definitely recommend for any fencing project. 

Nay S.'s profile image
Nay S. 
7 years ago

Failed to complete the job. Installed the fence but never took care of sealing the caps to the posts. Contacted company multiple times but this was never taken care off. Now we have a fence with missing caps as we live on a hill and it can get really windy at times. So much for lifetime warranty on the product. Poor customer service and sloppy job. 

Karen M.'s profile image
Karen M. 
7 years ago

The installers were very professional and when beyond the basics 

Barbara M.'s profile image
Barbara M. 
7 years ago

Fast and efficient 

Nick B.'s profile image
Nick B. 
7 years ago

Business response:

Thanks, Nick for your 5-star review. I hope your dog enjoys the new fence. 

Anne M.'s profile image
Anne M. 
7 years ago

Mr. Ed is very professional and customer focused. Installers very professional. Efficient, despite challenging rainy weather. My yard was very clean when the install was completed. Highly recommend this firm. 

Business response:

Thank you Anne. It was a pleasure working with you. 

Melanie S.'s profile image
Melanie S. 
7 years ago

Ed was very responsive throughout the whole pricing/scheduling process. We were scheduled the day we have some snow, but they got me right back on the schedule. The installation crew was amazing and quick, even played with my dogs! We love our new fence. 

Business response:

Melanie thanks for your review and kind words. 

Lamont B.'s profile image
Lamont B. 
7 years ago

You have to remove all the excess soil from holes. 

Business response:

While I appreciate all positive reviews, and I enjoyed meeting with you last spring, Prizm Vinyl did not install your fence. Had you contracted with Prizm Vinyl, your excess dirt would have been removed. 

Frequently asked questions about Prizm Vinyl Corporation

How is Prizm Vinyl Corporation rated?

Prizm Vinyl Corporation has a 4.4 star rating with 179 reviews. 

When is Prizm Vinyl Corporation open?

Prizm Vinyl Corporation is closed now. It will open tomorrow at 9:00 a.m. 

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