Private Dispute Resolution Services

Venerica Edwards 

on Google

a year ago

Single parent of my son absent father since the day of his birth last year in July. The dad cut me Off after I found out he was with someone else during my whole pregnancy anyway went to child support court so I can get some Financial support but they sent me here to meditation. The Lady CAROL was so unprofessional & so rude like why would u take up for a man who does nothing for his son wasn't even there for his birth. She kept changing my dates even after she had asked what holidays do we want to have him talking about I w... read more

Brechella “Bre” Hemphill 

on Google

3 years ago

I agree Carol was very rude no empthy and disrespectful. Had a court ordered service to come here. I do not like the service she provided or her attitude. She kept asking me was I OK and questions did I understand as if I was stupid. I feel as if as Carol is rascit very cunning and narcissistic. My worst first experience with a mediator concerning a child the experience she made it feel like a transaction. This lady has no compassion. 

Que Que 

on Google

3 years ago

1st time there..Terrible service!!! Felt a little discriminated against spent an hour in her office Carol Berz was rude no empathy and just blunt out didn’t care at all. As a business owner if someone has a complaint or an issue there is no need to get smart or be disrespectful. We are all humans it’s ok to hear them out if their not being rude or disrespectful.It’s 2022 you CAN NOT treat people with disrespect and expect To have a great rating. Customer service is very important!!!