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Prime Mazda

4.2

About this business

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

857 Portland Rd, Saco, ME, 04072, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.2181 reviews
Select a rating
Jeff Vaillancourt's profile image
Jeff Vaillancourt 
recommend  Recommended
4 years ago

Always good service, thanks again 

Business response:

Jeff, thanks for the awesome review of Prime Ford! 

Sabrina Spencer's profile image
Sabrina Spencer 
recommend  Recommended
4 years ago

On a Road Trip and our Focus malfunctioned! One of the service members talked to us calmly on the phone and directed us to their service center that was less then 2 miles away. They were able to diagnose the problem and fix it in about 1.5 hours! Everyone staff member we encountered was super friendly. Thank you!! 

Business response:

Sabrina, thank you for taking the time to leave us your recommendation! We are glad that we were able to assist you here at Prime Ford, and it means a lot to know that we provided the accommodating and efficient service we strive for here. Safe travels! 

Lucien E Lafontaine's profile image
Lucien E Lafontaine 
recommend  Recommended
4 years ago

Purchased a new F150 Lariat today. Salesman was Keith Landrigan and he’s very knowledgeable on the products Prime sells. Had a good experience there today compared to the experience I had at Yankee Ford on Tuesday. That’s another story, if you want to read my review go to there Facebook page under reviews. I’m picking up my new truck on Saturday and pray that everything goes well. I’ll write another reviews after all is said and done. I’m sure it’s going to be a good one. 

Business response:

Lucien - Congratulations on your new Ford F-150! We are very happy to hear that Keith earned your business with his knowledgeable service. Our team at Prime Ford is excited for you to get into your truck, and we hope that you love it. Thank you for your business! 

Thomas Carter's profile image
Thomas Carter 
recommend  Recommended
4 years ago

I would recommend a 5 out 5 ! Service was great. Bonnie Leveille service advisor , courteous ,professional, and 5 + in service 

John Clement's profile image
John Clement 
recommend  Recommended
4 years ago

My service on my F-150 was completed in a timely manner and precautions for COVID were in place. The service staff were friendly and helpful. 

Business response:

John, thank you for the recommendation! It was our pleasure to service your Ford F-150 here at Prime Ford, and we are glad that we made the experience safe and comfortable for you during this difficult time. We look forward to your next visit! 

Kobe Lincoln's profile image
Kobe Lincoln 
4 years ago

Don’t stick to there word. Ignored when asked about getting a price. 

Business response:

Kobe - We would never want our guests to feel ignored and I'm so sorry that you didn't have a better experience. If you're willing to give us another chance, I would be glad to assist you. Please consider giving me a call. Thank you, Dave Blanchard - General Manager - (207) 571-5041 

John Riddle's profile image
John Riddle 
recommend  Recommended
4 years ago

I had a fantastic experience at prime my sales person Daniel was great I will be coming back again in the near future to purchase my wife a new car as well ! 

Business response:

John, thank you for the recommendation! We are so glad you had a fantastic experience working with Daniel here at Prime Ford, and we will certainly pass along your kind words. We look forward to your next visit! 

Aaron Hatch's profile image
Aaron Hatch 
recommend  Recommended
4 years ago

Very enjoyable experience with Keith yesterday. Very helpful and personable, he and John put me in a new to me F150 that turned out to be an exceptional deal. Nothing like a new truck for your birthday... Thank you both, see you soon 

Business response:

Thank you, Aaron, for shopping at Prime Ford. It is our goal to help guests into a reliable vehicle and we are thrilled to see that Keith and John got you into a Ford F-150! A new truck is certainly an awesome birthday gift- congratulations and safe travels! 

Fallon Weiss's profile image
Fallon Weiss 
4 years ago

When I purchased my car in 2018 I had a sales rep argue with me about the cleanliness of the car I was planning to purchase. I assumed cars were usually cleaned very well prior to purchase but much to my dismay this was not the case. I did end up with a vehicle at a decent price that fit all of my other requirements (again, besides being clean - but nothing a little vacuuming can't fix). Fast forward two years. I had an absolutely nauseating experience with service manager Stacey. I had brought my vehicle in for service on 9... read more

Business response:

Fallon – I’m sorry that you’re upset, but I think it’s only fair for me to explain what happened here. During COVID we are working with a limited staff and when you picked up your vehicle after hours, a member of our sales staff gave you your keys, not realizing that you owed a balance. We reached out last night to complete this payment and you stated that you didn’t want to pay. At this point we had to ask again for you to complete the payment, but it certainly wasn’t our intention to be rude. We’re disappointed that you’ve... read more

Frequently asked questions about Prime Mazda

How is Prime Mazda rated?

Prime Mazda has a 4.2 star rating with 181 reviews. 

When is Prime Mazda open?

Prime Mazda is open now. It will close at 8:00 p.m.  

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