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Preserve at Mill Creek
- Apartments
- Buford, GA
About this business
Location details
1400 Mall of Georgia Blvd, Buford, GA, 30519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Greed Over Community American Landmark took over about 2 months ago, and it has been a disaster for current residents. They claim they want to turn this into a "premium" community, but in reality, they are just using upgrades as an excuse to hike market rents while ignoring the people who already live here. Since the takeover, all fees have doubled, and they are not honoring existing lease agreements. Rent is skyrocketing, pricing out families who have called this place home. It is becoming unreasonably unaffordable, especia... read more
Business response:
We value your candid review. Our team strives to continue to provide our residents with amazing service through team transitions, so we are disappointed to hear you feel otherwise. We are eager to restore your comfort, so please send us an email to millcreek@alapts.com. We hope to speak with you soon.
Renter since 2022 I’ve lived at Preserve at Mill Creek for the past four years and couldn’t be happier with my decision to make this my home. The maintenance team is truly phenomenal — they respond to every request within 24 hours and do excellent work. The community is quiet and peaceful, the grounds are always beautifully maintained, and the management team is accessible, responsive, and genuinely understanding. If you’re looking for a great place to live, take my word for it — Preserve at Mill Creek is an excellent choice... read more
Business response:
We are overjoyed that the past four years have been a blast! We work hard to provide caring and attentive service, and we'll be sure to pass your praise along. Please continue to reach out anytime you need us.
Verified Renter In just a month of living here, I feel more at home than I have anywhere else.
Verified Renter Beautiful, and quite, friendly. Nice place for family's
Verified Renter We renewed our lease early and surprisingly won a raffle! Great community and management!
Business response:
Dear Resident, Thank you so much for your 5-star review of Preserve at Mill Creek. We’re thrilled that you continue to choose our community as your home. It’s also exciting to hear that you won the raffle—congratulations! Our team truly appreciates your kind feedback.
Verified Renter Do not recommend. For various reasons. Community management is unresponsive, maintenance only slightly address issues, no real solution is provided. BUGS! If you choose to speak up about anything, you can feel the disinterest and lack of care that staff actually have towards you. Very upsetting, I should have listened when a colleague of mine told me to RUN. I am warning you the same.
Business response:
It is unfortunate to hear that your experience hasn't been more positive. We can assure you that our staff is here to help our valued residents get the excellent stay they deserve, and we apologize if your interactions have not reflected the high standard of service that we aim to provide. Our community has recently implemented a new, preventative pest control program and would be more than happy to work with you in resolving any issues you are currently experiencing. We would appreciate the opportunity to improve your time ... read more
Verified Renter This is a apartment complex run by people who will do the best they can to provide you the best they can. Corners are never cut and issues that may arise are never dismissed. A true pinnacle of community living.
Business response:
Dear Resident, Your review has truly made our day! Thank you so much for your kind recognition of our team. Providing our residents with excellent customer service and support is always our goal, and it means so much to know that you feel this way.
Verified Renter I have truly enjoyed my experience living here. The ladies in the office are just so nice and friendly. And they carry themselves in a very professional manner. If you have an issue they will assist you in getting the best possible solution. The maintenance department is very good. They do an excellent job on fixing your problem in your apartment. The work order process is very good. Fill it out online and they will be there in a very short amount of time and comes prepared to fix your problem immediately.
Business response:
Dear Resident, We truly appreciate your wonderful review! Our team is thrilled to hear how much you have enjoyed your home in our community. Providing excellent support to our residents is always our priority, and it means so much to know you feel this way!
Verified Renter Overall a good experience. A few minor nicknack things can be improved, as mentioned above.
Business response:
Dear Resident, Thank you for your review of Preserve at Mill Creek. Our team is pleased to hear that your experience has been positive overall. We’re always looking for ways to improve. When you have a moment, please contact our leasing office so we may assist you. We would love the opportunity to turn your experience into a 5-star one!
Frequently asked questions about Preserve at Mill Creek
How is Preserve at Mill Creek rated?
Preserve at Mill Creek has a 4.2 star rating with 661 reviews.
When is Preserve at Mill Creek open?
Preserve at Mill Creek is open now. It will close at 7:30 p.m.
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