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Premier Truck Group of Fort Worth
- Trailer Dealers
- Fort Worth, TX
About this business
Location details
1804 NE Loop 820, Service Rd, Fort Worth, TX, 76106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
They a lil slow getting my truck in after being told on yesterday that they were waiting on me to get here....hopefully I get in soon and get necessary repairs
Business response:
Raoul, We strive to make every visit a five-star experience so I'm concerned to hear that you were disappointed with the wait time. I would like to speak with you and learn more about your visit. Would you please send me an email with your preferred contact information to cpennington@premiertruck.com? Sincerely, Chad Pennington General Manager
Jeremy and Jeff were very helpful on my rv recall.they delivered what they said they would.
I have had the pleasure of dealing with tech Joseph Cashen on some problems, he has been very helpful with them if you have any problems he can take care of you at Premier.
Business response:
Thank you for your kind words! Yep, we think Mr. Cashen is awesome too!
Business response:
Bob, We are very sorry to hear about your disappointment. Please know that your feedback is important to us and our General Manager, Chad Pennington, would appreciate the opportunity to learn more about your experience. Would you mind private messaging us with your preferred contact information? We hope to hear from you soon, and look forward to resolving your concerns. Thank you, Premier Truck Group of Fort Worth
Business response:
Kim, Thank you for the positive review of our Parts Department! We are happy to hear Bobby, Nick and Rob were able to provide you with fast and friendly service to get you back on the road. We look forward to seeing you again. Thank you, Premier Truck Group
I got towed because of my def system it took 11/2hr for someone to put my drive shaft back in so I could drop my trailer but guess what when I started my truck the air tanks wouldn't charge so I went into service and told them about the problem (oh the tow truck driver left the plug out of one your air tanks i'll send a mechanic to put it back in for you) after an 1/2 hr wait I found the plug and put it in myself, just ti make a long story short it took two days to diagnose and fix a $71 part on my def system this dealership... read more
Business response:
Gregory, We are very sorry to hear about your experience. Please know that your feedback is important to us and our General Manager, Chad Pennington, would appreciate the opportunity to learn more about your experience. Would you mind private messaging us with your preferred contact information? We hope to hear from you soon, and look forward to resolving your concerns. Thank you, Premier Truck Group of Fort Worth
They were quick & hospitable. But most of all they were courteous! I hope to never see them again professionally, but I will always recommend them! Thanks, guys!
Business response:
Margo, Thank you for taking the time to provide us with your honest feedback. We're thrilled your experience was a positive one and appreciate your recommendation! Best wishes, Premier Truck Group of Forth Worth
Business response:
Thanks for the five-star review! We really appreciate the feedback.
Business response:
Thanks for the five-star review! We really appreciate the feedback.
Frequently asked questions about Premier Truck Group of Fort Worth
How is Premier Truck Group of Fort Worth rated?
Premier Truck Group of Fort Worth has a 4.2 star rating with 1,462 reviews.
When is Premier Truck Group of Fort Worth open?
Premier Truck Group of Fort Worth is closed now. It will open tomorrow at 7:00 a.m.
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