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Premier Family Medical and Urgent Care - Pleasant Grove
- Pleasant Grove, UT
About this business
Location details
830 N 2000 W St, Pleasant Grove, UT, 84062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They need more doctors for lower wait times or stop saying you take walk ins. I waited 90 minutes at my last visit. Also, care for your patients more. with the blonde older female doctor, i felt like she looked down on me and didn't care a bit about me or my condition. She did not handle my 2 year old well and i will be taking him to a pediatrician in the future.One last thing. If multiple people in a home have been diagnosed with the same sickness, don't make them bring in all the other sick family members. It gets really e... read more
I called at 10:30am with a serious issue that I had an appointment regarding last friday. Here it is 3pm, I have called the clinic 4 times and still nothing. The Eagle Mountain office is the worst to work with unless you are in person and in their face. The front desk ladies are nice but lack basic common sense and urgency. I love Cami Watt there but I am afraid the clerical issues are just too much for me to handle. GET YOUR FRONT DESK STAFF UNDER CONTROL. There have been instances where they are discussing patient informat... read more
RecommendedDr. Mark Hafen is exceptional in his compassion and thorough medical knowledge. We LOVE how fabulous everyone is, from the front desk to the billing department. EXTREMELY helpful and quick to find answers when we have a question.
RecommendedThey treat patients like people who matter where many other places have treated me like I'm wasting their time. At Premier Family I found that I was in a partnership where my views, ideas and opinions were taken into account. I absolutely loved my medical team!
Business response:
Thank you Tia!
I really loved that when I called to make an appointment I was told I had the wrong office that there is no doctor by that name here. I had been going to this office and doctor for over 5 years. Then I get an “Oh yeah. He moved to Arizona. “ Thanks for the notification. No letter no email letting me know he was leaving just a “We have so and so who’s taking new patients. Do you want to make an appointment.” Now my prescriptions are due and I have to scramble to find a new doctor before the end of the year. THANKS
Business response:
Hi Tracy, we are so sorry for the inconvenience this has caused you. Our office will reach out to you to get your prescriptions refilled and we can also help you find another provider if you choose. Please reach out to us if we can help you with anything else. Thank you!
Took my son for an urgent care strep test on the weekend. Had his vitals checked and test done. Nothing else and I was charged $130 for a new patient visit!! I was also charged a copay for urgent care, urgent care office visit fee and for the strep test. I called to have a conversation about the bill and the billing department made no attempt to help or work on my bill and was not kind. This brand of medical billing is not ethical. I will NOT being going back and will recommend others do not either.
RecommendedI've been going to Dr. Cherrington for a few years. I love that he motivates me to live a better lifestyle without being judgmental. He doesn't just treat conditions, he really looks at the cause of my physical problems and then has worked with me to develop a plan for success. I also appreciate that he is willing to take feedback from patients.
Business response:
Bruce, thank you for your kind words! We will be sure to share them with Dr. Cherrington!
My son had two moles removed. The cost was $1,000!!! Took them 45 minutes to remove and stitch. Even my doctor couldn't believe how much they charged. This didn't include pathology. I will never go to any doctor office owned by Premier Medical! I do not recommend!!! Love my doctor but won't be going back now that he's with Premier.
Business response:
Hi Camille, we are sorry to hear you had a bad experience in our office. Our office manager will be reaching out to you to go over this and the billing. Thank you!
RecommendedI see Dr Timo Hoggard here and I never get tired of referring him to family, friends, even complete strangers looking for a family doctor or OBGYN. I refer him to everyone I’m that confident in his knowledge in the medical field. He has delivered my two sons and I take my whole family to him. I trust this doctor 100 percent. I can’t express my appreciation enough to him and his whole team, everyone from him to his nurses and even his awesome receptionist. They’re all amazing! Dr Hoggard actually listens to your concerns and ... read more
Frequently asked questions about Premier Family Medical and Urgent Care - Pleasant Grove
How is Premier Family Medical and Urgent Care - Pleasant Grove rated?
Premier Family Medical and Urgent Care - Pleasant Grove has a 4.4 star rating with 780 reviews.
When is Premier Family Medical and Urgent Care - Pleasant Grove open?
Premier Family Medical and Urgent Care - Pleasant Grove is open now. It will close at 9:00 p.m.
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