This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Premier Family Medical and Urgent Care - Pleasant Grove
- Pleasant Grove, UT
About this business
Location details
830 N 2000 W St, Pleasant Grove, UT, 84062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Dr. Cherrington has given our family wonderful service for 11 years now.
i sure wish courtney in the lehi office could just talk nice to me when i call in, its always the same bad attifude with her always. i hate calling . i wish someone else would answer.
Business response:
Sandy, I am sorry to hear that you are dissatisfied with the customer service that you have received. Help us try to improve! Can you send a PM with more specifics? This way to can let our employees know about concerns and improve the patient experience.
I LOVE Premier Family Medical and especially Dr. Willis!!! He is an amazing doctor and person. He's very intelligent, caring, nice and funny. He has been my doctor since birth and has also delivered my 3 girls. He has always been willing to listen to what's wrong and will help me the best he can, and If he can't he will refer me to someone who can. I don't know what I will do when he decided to retire.
I like dr. Brockbank as a person but every time I have gone in over the last 3+ years I have to wait 45 minutes or more. It's a given he's behind so why not schedule and plan for that? my other doctors office and my children pediatrician have never made us wait more then 5-10 minutes. I may be finding myself a new doctor.
Business response:
Jill, Thank you for your feedback! We understand how frustrating it can be to have to wait in the waiting room for extended periods of time, (especially when you don't feel well). We will make sure your concern is made available to our physicians and administration, and work toward implementing changes to reduce wait time.
Frequently asked questions about Premier Family Medical and Urgent Care - Pleasant Grove
How is Premier Family Medical and Urgent Care - Pleasant Grove rated?
Premier Family Medical and Urgent Care - Pleasant Grove has a 4.4 star rating with 830 reviews.
When is Premier Family Medical and Urgent Care - Pleasant Grove open?
Premier Family Medical and Urgent Care - Pleasant Grove is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com