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Precision Plumbing and Heating Systems, Inc.
- Appliances & Repair
- Traverse City, MI
About this business
24 Hour Plumbing, Heating & Air Conditioning Service providers as well as free estimates for Air Conditioners or Furnace upgrades. We answer our phones 24/7 to make sure that your concerns are taken care of quickly and professionally. Our team of highly trained professionals will treat you and your home with respect and appreciation. We are a family owned and operated business and we treat you like family when you call. Our goal is to have happy customers for life and we do that one happy customer at a time. If you're in nee... read more
Location details
2829 Cass Rd, Traverse City, MI, 49684, United States
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Pulsating in-home water pressure resulted in an expeditious service fix by veteran tech Robin and his apprentice in-training, a bright lad with an even brighter future. It's likely embarrassing the number of online accolades this communication/expertise based company receives. But in this surreal era of serial social media lies, you can rely on the integrity of the PP&H online posts. They're the real deal! Good seeing you again Robin, and thanks for the dependable, professional service!
Business response:
Thank you for such a thoughtful and detailed review! We’re thrilled to hear that Robin and his apprentice were able to resolve your water pressure issue quickly and professionally. Your kind words about our integrity and service mean the world to us. It’s always a pleasure to see familiar faces, and we’re so grateful for your trust in Precision. We’re here for all your future heating, cooling, plumbing, and electrical needs!
Just had a Service visit by Austin from Precision Plumbing and Heating. I want you to know how pleased I am with his knowledge and expertise. He patiently explained what he had found and proceeded to fix the issue with the Air Conditioner. The charge for the Service Call was very reasonable. Thank you Precision Plumbing for having such a Pleasant and Knowledgeable Person as your Service Technician.
Business response:
Thank you, Lucy, for sharing your experience! We're thrilled to hear that Austin provided such knowledgeable and patient service. It's great to know he was able to fix your air conditioner and explain everything clearly. We’re always here to help with your HVAC needs, and we're glad you found the service call to be reasonably priced. Your satisfaction means the world to us—thanks for choosing Precision!
Rourke was very professional and courteous. He quickly discovered the leaking joint and welded the area. He tested and looked for other problem joints. I would be happy to have him again!
Business response:
Thank you for your kind words about Rourke! We're delighted to hear that he provided you with professional and courteous service. We'll be sure to pass on your appreciation to him. If you ever need assistance with plumbing, heating, cooling, or electrical needs in the future, don't hesitate to reach out. We're here to help!
Once again Precision Plumbing came through for us!They were responsive to our desperate phone call early this morning, followed up later with an informative and welcoming phone call, and dispatched a very skilled technician.****** was an absolute wonderful skilled technician to work withHe quickly evaluated our leaking sink, went right to work, and within a very short period of time corrected our problemHe was very personable and a joy to have in our homeWe have never been disappointed by the personnel nor the quality of the... read more
Business response:
Thank you so much for your kind words! We're delighted to have once again met your expectations with our responsive and skilled service. We appreciate your loyalty and are grateful for the opportunity to assist you over the years. If you ever need further assistance or have any questions, feel free to reach out. We look forward to serving you again in the future. Thanks for choosing Precision Plumbing & Heating!
Cold water was not working in our shower panel tower system. Precision Plumbing gave us 2 estimates to fix or replace. We opted to replace for ~ $750. The date and time they were supposed to arrive, I got a call. They don't have the "part". I clarified- not a part, a whole new unit. Well she says, I've tried for the last 2 wks to get the part, and couldn't. She also said our original shower unit looks like it came from ******* or ********** which it did not. It was very expensive. I mentioned it would have been great to be i... read more
Business response:
We sincerely apologize for the inconvenience you experienced during your recent interaction with our service. Your feedback is incredibly important to us, and we deeply regret that we did not meet your expectations. This situation is certainly not reflective of our usual service standards, and we understand your frustration. We want to make this right for you. Our owner has already initiated contact via email, and we are committed to finding a resolution that satisfies your concerns. Your satisfaction is paramount to us, and... read more
Very informative, regarding my boiler , planning to schedule additional service , Give me a call. Well done as always
slam dunk! quick to respond, quick to fix. knowledgeable, friendly, courteous. 10/10
Prompt, professional, and reasonable. Fixed problems when other companies did not. Awesome *******
Been using Precision for a few years now and the service and professionalism never decline. Knowledgeable, friendly, call you when about 15-20 minutes away, email you with the service or sales representatives photograph and details, honest, offers options and suggestions, and is an all-around great company to work with, from the first contact over the phone with an issue that needs fixing, right through to follow-up.
Frequently asked questions about Precision Plumbing and Heating Systems, Inc.
How is Precision Plumbing and Heating Systems, Inc. rated?
Precision Plumbing and Heating Systems, Inc. has a 4.9 star rating with 2,115 reviews.
When is Precision Plumbing and Heating Systems, Inc. open?
Precision Plumbing and Heating Systems, Inc. is open now. It is open 24/7.
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