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Power Express
- Electricity Suppliers
- Houston, TX
About this business
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Location details
5757 Woodway Dr #270, Suite 270, Houston, TX, 77057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I cancelled service end of September 2018. Today they charged my bank account $135 for a final bill WITHOUT MY AUTHORIZATION. I called them and the rep stated “well we found the card on file and charged it”. Seriously? You can’t process a payment without authorization. I never once received notification nor a phone call about a past due invoice. You would have to send my account to a collection agency for payment not charge my debit card without my approval. I would not recommend this provider to anyone. Now I have to disput... read more
Customer service - RUDE, not standing by contract due to merger. I will be seeking legal counsel!
SELL to someone else, CIRRO maybe.
We thought it would be good to try and save some money by switching to Power Express. Our old provider issued the order to cut power yesterday morning at 10:00 (24 hours ago). Power Express has since issued 4 orders to the distribution company (Centerpoint) to turn our power back on, which have all failed to result in power for myself and my 7 month pregnant wife. All four orders were done incorrectly, and they have not taken the any blame for their incompetency. I'm glad I don't have a deep freeze stocked to the brim with m... read more
$250 Deposit & $281 1st Bill for 427 kw /Angry!!!!
Very poor customer service. When I first signed-up, they had excellent customer service. Since then the staff has changed.
Poor Customer service. CSRs and CSR managers do not follow through. You do not post payments when you receive them, even when confronted with proof that you failed to do so. Avoid Power Express at all costs.
Frequently asked questions about Power Express
How is Power Express rated?
Power Express has a 4.3 star rating with 245 reviews.
When is Power Express open?
Power Express is closed now. It will open at 8:30 a.m.
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