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400 Spaulding Turnpike, Route 16, Portsmouth, NH, 03801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Average, won't price match with other vehicles in surrounding area. The other dealership's car I was looking at had the same car different color and lower miles and didn't even wanna discuss price match or even dropping.
Business response:
My name is Chris and I am one of the Sales Managers here, I first wanted to reach out and introduce myself to hopefully clear up any concerns. I am not sure if you have shopped with us prior to coming in but we have been operating as a one price store for over 25+ years. As well as being one price we have never charged documentation or preparation fee's. This one price process along with no doc/prep fee's makes it a hassle free buying experience. If this was not communicated to you while you were in, I apologize and will be ... read more
Responded at first but didn’t follow thru when I asked question
Excellent!!!
Terrible. I would never reccommend purchasing a car from this dealership. I'm a single woman that is very knowledgeable about what I was looking to purchase. I had done my homework on my trade. The salesman "Bob" was very condescending. He tried to fast talk me about the "no doc fee" etc and how this vehicle was already listed under market value thus I wouldn't get what I was expecting for my trade. FYI I did purchase a highlander with less mileage and a better price and I did get what I was looking for my trade.
Quick to respond
I have been speaking with a salesman about a specific vehicle that I wanted to come look at. I told him that I would be there at a certain time to look at the vehicle because I was driving down from Maine. When we got there the vehicle was not ready and the battery was dead. The salesman proceeded to tell us that he would have service look at it and contact us. I never heard from them again. I took my business elsewhere and got a similar car in better condition, and more importantly better service.
The dealer was prompt in notifying me that the vehicle was no longer available and then it just went to automated email probes hoping that I would contact him more. Zero personal touch or effort beyond automated emails. Typical dealer behavior.
A+ Dealership highly recommended fast response
Best Truck buying experience ever !!!
Portsmouth Ford has a 4.6 star rating with 2,292 reviews.
Portsmouth Ford is closed now. It will open at 11:00 a.m.
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