This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pool at Beau Rivage
- Swimming Pools
- Biloxi, MS
About this business
Key Points
Location details
875 Beach Boulevard, Beau Rivage Resort & Casino, Beau Rivage Resort & Casino, Biloxi, MS, 39530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
RecommendedGreat place, very relaxing, and mostly friendly staff.
Amazing as always! Food was great, drinks where great, and our Pool attendant Alexis was the best!!!
Business response:
Shawn - We would like to thank you for offering such wonderful words of compliment and praise. I am very glad to hear you were WOWed by the outstanding service you received from Alexis. We endeavor to provide the best possible experience and your feedback ensures us that we are moving in the right direction. Your compliments will be shared with Alexis and her Manager. The success we have experienced over the years is because of guests like you. We look forward to serving you in the near future.
Our travel was great. Upon arriving at Beau Rivage the staff was rude and very unpleasant. Once we hit the casino floor we wanted a bottle of water, we were informed the only way to get a bottle of water we had to be seated at a slot machine with money inserted to receive any free beverage or pay $6.00 for a beverage (Pepsi ). Upon arriving at the players club desk after waiting in line for 25 minutes, we were treated rude and talked to very disrespectful. Finally I waked to Hardrock were I was treated like a human being.
Water in ice bucket from last visitors visit Makeup still on sink shower dirty What a mess check your room carefully 1409 was not a clean room
Business response:
Bill - I am very sorry to hear of the cleanliness of your hotel room during your stay. I sincerely apologize for the inconvenience and assure you that this is not acceptable. Our housekeeping personnel are trained to know and understand the importance of cleanliness and hygiene and we always strive to better the service we provide our hotel guests. I will certainly inform our Director of Housekeeping of your concerns to ensure that we provide service that reflects the high regard that we have for our guests.
Very comfortable room. Lost a DVD player. Was found and returned to me with no problem. Hat's off to the lost and found department. Buffet could use some improvement though. Food overcooked and under heat light too long. Not enough money being paid out in Casino.
Business response:
Gloria - We are so glad to hear that your lost items were returned. I apologize for the disappointment you experienced regarding The Buffet. I will certainly forward your concerns to our Food & Beverage Management team to review with their personnel. It is very important for us to hear from our guests so we can address your concerns and evaluate how we can make the appropriate improvements to enhance your Beau Rivage experience. If you have further questions or concerns, please contact our Customer Care Department at 888-567... read more
When I take my friend to Beau Rivage. They always says how they Love the place..
Frequently asked questions about Pool at Beau Rivage
How is Pool at Beau Rivage rated?
Pool at Beau Rivage has a 4.2 star rating with 924 reviews.
When is Pool at Beau Rivage open?
Pool at Beau Rivage is open now. It will close at 10:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com