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Key Points
875 Beach Boulevard, Beau Rivage Resort & Casino, Beau Rivage Resort & Casino, Biloxi, MS, 39530, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 10:00 p.m. | |
Sat | 8:00 a.m. to 10:00 p.m. | |
Sun | 8:00 a.m. to 9:00 p.m. |
Sux can't get a rental car!! All the staff lies about everything!! Worst place I have ever been in my whole life!!
Business response:
I apologize for the disappointment you experienced regarding Enterprise Rental Car. I will certainly forward your concerns to our Management team to review with their personnel. It is very important for us to hear from our guests so we can address your concerns and evaluate how we can make the appropriate improvements to enhance your Beau Rivage experience. If you have further questions or concerns, please contact our Customer Care Department at 888-567-6667 and we will be happy to assist you.
We had an incident where some cash was stolen from us while we were gambling in the casino. The staff and managers were so professional and prompt in helping us solve the situation. AND they were able to get my money back. This same situation happened to me and my husband in Freemont St earlier this year and it was a terrible experience- and the hotel management was not helpful at all. I am so thankful that Beau rivage turned what could have been a terrible experience into such a positive one. We loved the food and the smoke... read more
Business response:
Adrienne - We are so glad to hear that our staff was able to help you. We appreciate you taking the time to share your experience with us! See you soon :)
Husband and I had great time this weekend at the casino. The buffet was ok nothing to write home about. Personally I'm a housekeeper and the glass shower doors made me uncomfortable knowing I could see water spots on them before I even got in. Then I dropped the remote when I looked down I could see popcorn on the floor. Over all pricey
The night we arrived valet service and doorman was outstanding. We did enjoy our room and casino. Definitely was planning to be back soon. However I found out that I have a few fresh scratches and dents on my car (and I did use valet service and even tip them because I feel they needs to be tipped)... definitely not gonna use the valet service, but going with heavy bags from garage by myself wouldn't be a solution...
Business response:
Valery - I am terribly sorry to hear of your damaged car. We will certainly forward your concerns to the appropriate Department Manager. Also, in regards to your car, I will be happy to refer you to Risk Management at ext 888-750-7111, ext 7564 for further assistance. I do apologize for any inconvenience this may have caused you.
Pool at Beau Rivage has a 4.2 star rating with 924 reviews.
Pool at Beau Rivage is open now. It will close at 10:00 p.m.
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