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Pontillo's Pizza & Pasta
- Italian
- Batavia, NY
About this business
Location details
500 E Main St, Batavia, NY, 14020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 4:00 p.m. to 10:00 p.m. |
I quit coming here a few years due to poor service and horrible management. I decided to give it another try now that it has a new owner. It was a sunday evening, I ordered online for pick up, and was given a 15 to 30 minute pick up. I arrived at the 30 minute mark, and they were a little busy, but not crazy. I waited another 30 minutes in the waiting area. The owner was helping and putting together orders. I finally got my food, and rushed home to my hungry family. I was missing my garlic knots appetizer. My steak wrap was ... read more
RecommendedWe had pizza delivered to our house and Nate delivered it! He was so cool and brought our pizza so fast! Thanks Nate for being a chill dude!!!
Wanted to give you another try. So disappointed, luke warm drinks, the Hodge podge looked good lots of veggies but was partially still frozen, sent it back and then the second time it wasn't frozen but was dried out from over cooking and was mostly french fries. Waiter didn't even apologize for the issue. The veggie pizza was very under cooked and clearly rushed as it was soggy in the middle and the crust was barely browned. Again the waiter really didn't care. Clearly the waiter never told the owner or the owner didn't care... read more
Food was great. Service was decent
Used your Slice app and my pizza never showed up! I was told all deliveries went out after I called when it was over an hour and no pizza. Waited two hours no pizza not phone call nothing. Worst service ever zero stars and will never order from here again
Have been here multiple times where the service has been great. We came last night for Father’s Day. We got there at 6. We ordered right away. We ordered the family deal a pizza and wings. Our wings came out to us around 7:15. Then our pizza never showed up, they came around 7:30 and said it would be 7 minutes, and it was another 20. No comps, nothing to make up for, it was business as usual or so it seemed. The waitress didn’t provide silverware, or even the spatula a member of my family had to basically go get it. Another ... read more
The food and service was great. I can't say enough about it. Well done. A few add t dinner out on the deck.
Great owner and great food. Excellent outdoor seating
Great wings, love their wing night. I enjoy the pizza also. service has been spotty, but to be fair the nights I've been there the place has been mobbed so it's a little understandable. I reccomend it and I'll definitely be eating there again & again.
Frequently asked questions about Pontillo's Pizza & Pasta
How is Pontillo's Pizza & Pasta rated?
Pontillo's Pizza & Pasta has a 4.3 star rating with 283 reviews.
When is Pontillo's Pizza & Pasta open?
Pontillo's Pizza & Pasta is open now. It will close at 10:00 p.m.
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