Pollard Friendly Ford's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pollard Friendly Ford

3.8

About this business

Located in Lubbock, TX, Pollard Friendly Ford Company is proud to be one of the premier dealerships in the West Texas area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Pollard Friendly Ford Company an EXCELLENT one - for the service life of your vehicle. We have a strong and committed sales staff with decades of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information ... read more

Location details

3301 S Loop 289, Lubbock, TX, 79423, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.81,588 reviews
Select a rating
Joseph Madura's profile image
Joseph Madura 
8 years ago

Forcing techs to work with unsafe conditions. When cars are being service the lifts breaks almost killing the tech involved, instead of fixing said lift they fire the tech. Unethical!! Do not buy here nor get your car serviced! Give them a message that we care about the people fixing our beloved cars! 

Chris O'Neal's profile image
Chris O'Neal 
8 years ago

As a auto tech for over 15 years, the things I have heard about the dealership disgust me. The work environment for the technicians are horrible and the dealer refuses to do anything about it. Extremely unsafe!!!!!! Stay away 

Chelsea Camp's profile image
Chelsea Camp 
8 years ago

This company doesn't care about the safety or the lives of their technicians. There was faulty equipment in the shop that broke, which could've very easily killed the tech working. When it was brought up to management, they refused to repair it. Then they decided to fire the tech. They don't care about the lives of their employees, so they definitely won't care about their customers. 

Andrew Karlinger's profile image
Andrew Karlinger 
8 years ago

complete disregard for employee's safety. hope you make this right. 

Justin Ostendorf's profile image
Justin Ostendorf 
8 years ago

This stealership dismisses employee safety issues and should not be open for business. Management also treats employees unfairly. Don't support this company with your business. 

Braden Hagen's profile image
Braden Hagen 
8 years ago

No respect for employees. A friend I knew that worked here was just fired for being honest about the unsafe working conditions at Pollard "friendly" Ford. We as technicians risk our lives enough in the field working with chemicals, fire hazards and risk of later health concerns. In no time should a technician have to work with the fear that he could damage a car or injure himself just because of the lack of concern for equipment provided. This dealership is more concerned with making a dime than preserving a human life. What... read more

Jay Smith's profile image
Jay Smith 
8 years ago

Seriously!!! You put an employee's life on the line when his concerns on basic safety falls repeatedly on deaf ears then fire him when he tells your dirty little secret, you have your priorities in the wrong order. 

Julian Morris's profile image
Julian Morris 
8 years ago

Very unsafe service area. Should take care of safety issues first. I dont want my vehicle falling off a lift or even worse hurting a person. 

Keith Stone's profile image
Keith Stone 
8 years ago

As a tech of 40 years,,,I've NEVER heard or seen such nonsense,,,fire a tech for bringing safety issues to management,,,WTF 

Frequently asked questions about Pollard Friendly Ford

How is Pollard Friendly Ford rated?

Pollard Friendly Ford has a 3.8 star rating with 1,588 reviews. 

When is Pollard Friendly Ford open?

Pollard Friendly Ford is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com