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PNC Bank
- Finance
- Pinckney, MI
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
222 W Main St, Pinckney, MI, 48169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife and I recently went through the mortgage process with PNC, we had numerous problems throughout the process: 1) Communication - Going through the pre-approval process was relatively straightforward and all parties involved at PNC were very responsive. As the process progressed the responsiveness decreased significantly to the point where, my last few emails went unanswered. As a first-time homebuyer, I did not feel in good hands having emails ignored in the day or two leading up to closing. It nearly became a full-tim... read more
Business response:
PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter
One of the worst customer service ever. They cannot get anything right. I refinanced my car loan from **** to another bank back in Dec 2019 and its been 6 months, still they have'nt transferred the title to the new bank. Since **** does not know how to do their **** job and are reluctant to come out of their laziness, my new bank is telling me that I have to pay 18% interest on the loan. I have called them multiple times, they say they have sent the post, but my new bank did not receive it. if i ask the customer service for ... read more
I opened an account with **** not long before the unfortunate occurrence of Covid-19 spreading through the US and set up direct deposit with them. Soon after branches started to close earlier and things just started to move to everything being done online. So keeping with a Governor's orders I decided to stay home if I could help it. My first direct deposit hit **** but I needed to pay bills at other institutions so I had a choice of either withdrawing cash or to set up an ACH. I decided to set up an ACH to not only stay saf... read more
i am a current client of PNC bank attempting to refinance, which they have told me to go pay to lock in a rate with a competitor to get them to "look" at possibly matching their rate/ program. I have already paid PNC to start the process of refinancing and have limited to no communication since paying to start the process. Sage does not work enough to return calls and his manager Christine cannot figure out how to answer her phone or even send an email. the escalation team was supposed to reach out within 24 hours yet still ... read more
Business response:
PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 589 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open at 9:00 a.m.
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