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PNC Bank
- Finance
- Pinckney, MI
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
222 W Main St, Pinckney, MI, 48169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had my credit card with PNC since 2016 and they just closed my account due to delinquency? But going back to payment history I see I've only had 5 late payments! My last late payment was in 2018 not long after having a baby! So now that the account is closed its still accruing interest and I will be sure to never take them up on all these offers they email me. I had a loan with them which I paid extra on monthly and the loan was paid off months early but they felt the need to close my credit account. PNC is a joke and... read more
I’ve have been a PNC customer for over 20+ years and have been satisfied with my banking experience until recently. I’m the executor of my fathers estate and needed to utilize their Notary service to complete an Affidavit for Domicile. It’s a one page document to confirm death and home address. The PNC notary refused to notarize my document because she said she was new and wasn’t familiar with the document. Cant PNC do better than this? PNC offers this service free to their customers, so shouldn’t they at least try and help ... read more
Business response:
PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter.
They stole my money and it is not the first time they stole 1400 to day and a few months ago they did it again with spirit the next step is to sue them because this is ridiculous this time it was when they got hacked they took that money they told me that they will put it back in 14 days know they saying that I cant get my money
If I could give ZERO STARS I would. I see that I am not the only one that is dissatisfied with this so-called bank. My story is similar to others. It seems as if 2020 was the year to take money from customers, lie to customers, no help customers, you name it, this "bank" did anything that was negative. I am truly disgusted. I have been with Simple for 3 years. I got this bank as a safe to travel because if I lost my card or it was stolen, then I'd only lose the money that was on there. There would also be no overdraft fees b... read more
I have been with PNC Mortgage for eight years and nearly every step of the process has been fraught with delay, confusion, and incompetence. I will be refinancing soon with a different company, but even that is unfortunately difficult to do with PNC not having their paperwork in order. To give the most recent example: They placed our account in forbearance this past summer (due to COVID presumably) without any consent or approval from us, then extended it for an additional three months - still without asking us - despite the... read more
Business response:
PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter.
Worst Mortgage refi service ever. Totally inept underwriting service . I am an existing mortgage holder , went through Kimberly S******* for a refi, should have been an easy process. It has been 10 months and still the refi is languishing. They cannot keep any competent staff and each new staff, keep asking for the same information. Highly regret not going through one of the nimble online mortgage providers. Big banks like PNC will die off like Dinosaurs just from bad customer service.
Business response:
PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter.
I would like to set up a PNC checking account and even though I have a high credit score I was denied an account. After reviewing a report on why from PNC's partner (Early Warning Service), it was clear that the service PNC uses doesn't have visibility into the institutions I have assets with (so it appears that I have 0 assets). I've tried to escalate various ways to get an exception and have gotten nowhere. This is super frustrating. PNC should use another partner for credit check and/or have an exception process to make u... read more
I am trying to close a refinance for a client who has PNC Bank as their servicer and the company refuses to issue us a payoff. We have faxed the number given for WEEKS with no response, despite the "48 hour turnaround" quoted by the automated system. We have yet to get any individual on the phone for the last 2 months, and it has cost the client THOUSANDS of dollars. PNC should be embarrassed at this point, if providing a simple payoff takes over a month. If your loan is serviced by this company then you're in trouble.
Business response:
PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter.
I was just told by one of the customer agents regarding a question to "google it." I feel less comfortable doing business with this bank now.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 589 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open at 9:00 a.m.
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