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PNC Bank
- Finance
- Niles, IL
About this business
Note: All deposits and cash withdrawals are performed through ATMs at this location. At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. Visit the branch and talk to an expert about the next steps toward reaching your goals.
Location details
5727 W Touhy Ave, Niles, IL, 60714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First of all this "bank" doesn't deserve even 1 star. Deserves NEGATIVE 10 STARS! Unfortunately my bank, Simple was taken over be BBVA and closed on May 8th...... I still can't access my account at Bbva. I call and upon answering the call reps immediately say that they are unable to look up account information to try back again in about ***** min. I have absolutely zero access to any funds in my account. Have received no correspondences what so ever. What am I supposed to do now?? I do not recommend this sham of a bank to an... read more
Cant access my money! I opened my simple app this morning only to learn the company no longer exists. It instructs me to install a completely different app and signup for a complete different account. The problem is I no longer have access to my simple account to see my account numbers and things. I called support and the only way I can start the process is if I tel them my social security number (which is a nonstarter for me.) I just want my money out of this crappy bank but can't get access. This is completely ridiculous. ... read more
Horrible service. Locked my account for fraudulent activity and wouldnt unlock it even after I provided proof of transactions. Now Im behind on bills for 90days after another investigation is being done.I dont know what Im going to do as far as far as living arrangements. I asked them to not allow withdrawals from vendors and they approved that but vendors are still withdrawing my money and when I called cooperate they still continued to let them withdraw out of the account. When asked they said oops they are sorry. I will n... read more
Business response:
PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter.
I will not recommend anyone to bank with BBVA. On April 26th I reported that my account was compromised and all my funds were stolen. The bank and fraud department did nothing to help me and consistently denied my fraud claims. In fact, the first agent **** that I spoke with accused me of stealing my own funds. When I asked to receive a credit the representative stated that they simply do not have the funds to just credit to my account. A rhetorical question: Don't banks have funds in general?The amount stolen was over $3,00... read more
Business response:
The transactions were not made by me. My information was in fact stolen and also, there is a police report regarding this matter that was sent to the bank.
Like everyone else, my transition from Simple to BBVA has been a total nightmare. These follow up posts are obnoxious. I'd love for BBVA to post how many times I've called since May 11th, every CS rep I spoke to and for how long I was put on hold each and every time. Today's call alone was upwards of 4 hours and 11 different reps, not counting every day leading up to today.Apparently, my issue is resolved (blocked account, no way to access money). However, now I can not even access my banking app.My money is being transferre... read more
I am another Simple user who is getting transitioned to ****. I have been without access to my bank account for 10 days now. The first couple days I tried logging into **** and I got the technical difficulties message. I decided to wait and let things settle down. After a few days it still didn't work so I called support which took forever. They do not answer quickly and I don't have hours to waste sitting on the phone. Why isn't there an email support option or online chat support? I finally got through and they told me tha... read more
To whom it may concern. This bank is a joke. They have sent me a letter every month to apply for its Clearpoints credit card with 18 month 0% interest which I was ignoring. Today I decided to apply and the invitation code was invalid. I want to make clear that was not expired according to the letter. I called costumer services and I provided all my personal information but they said it was not any invitation code under my address and information. Then, I asked them, who is sending this letters every month? They couldn't answ... read more
I had been a happy customer of Simple for almost 5 years. Unfortunately, as a new BBVA customer, I am appalled by BBVA's lack of transparency, sense of responsibility, and inability to even attempt to effectively communicate with their customers through this transition. Despite numerous hours spent on hold, countless calls spent being hung up on by representatives, and the use of multiple avenues for communication with the bank, I am still unable to access my account more than a week after the initial transition. BBVA's webs... read more
I’ve been a PNC customer for years. But my recent experience with their Customer Service was so bad that. I will be going to another Bank. It started with a calling to PNC Customer Service because my present debt card was going to expire and I haven’t yet received my new card. So, the customer service person. Said because I didn’t receive the card. She will issue me another one and send it out ASAP. Insuring me it will have the same number. The reason I wanted to keep the same number was I really didn’t want to go though the... read more
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.1 star rating with 613 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open on Monday at 9:00 a.m.
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