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PNC Bank
- Finance
- Niles, IL
About this business
Note: All deposits and cash withdrawals are performed through ATMs at this location. At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. Visit the branch and talk to an expert about the next steps toward reaching your goals.
Location details
5727 W Touhy Ave, Niles, IL, 60714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BBVA *********** conversion. what a mess what a disaster. Nobody from simple can access their money. BBVA is actually hanging up on people calling to try and fix this problem. My account is locked and i can not access my NEW BBVA account. NO emails only a small item on the webpage and ********* none ot the numbers provided are working. I have called more than 20 times and they either answer but then hang up on you or say they cant hear you then hang up on you. Now the numbers just disconnect. Horrible.
Their Simple account transition is a joke, tried to setup an account on the website but would not accept anything entered in the created user name field, then tried to setup an account on the mobile app and got a system error. Call the help number on Saturday and the message says up to one hour wait due to "technical problems". Sunday same problem, and on Monday got hung up on. At first just wanted to setup the account, now I want to cancel my account. Worst customer service I have experienced since I can remember. They had ... read more
Man oh man well it has been a hectic few days. So far I still have no access to my account or money in that account (since it's allocated in savings). Called customer support across 4 different devices, and around 8 different times just to reach the same conclusion of the person on the other end hanging up (and no it isn't celluar connection because I had 4G LTE full bars). You can't report fraud on the weekends because this bank is too poor for 24/7 customer support even though they are one of the largest banks in the US. D... read more
This company had months to prepare for Simple transition. Claiming and promising seamless transitions without any actions needed to be taken by the customer. It is now two days since transition and I (like many others) cannot access my account. Manage my funds, BillPay through my bank or talk to any customer service about it. When will I be able to manage MY MONEY? When will I be able to access MY FUNDS? When will I be able to have a FINANCIAL SENSE OF SECURITY again? When will I be released from this laughable group of work... read more
If I could give ZERO stars I could I have a lot of money in this bank account just for them to switch over and now I can't access anything also been calling the customer service if the automated person doesn't hang up on me when I finally get someone they hang up right away called about 50 times since yesterday you can't tell me everyone o got connected to is having the same phone issue or they are just hanging up on simple customers to not deal with it and there is nothing I can do but sit here because WHO DO I CALL!!!!
Awful bank BBVA is what happened to the Simple in terms of banking like Simple was. Been with simple awhile never ever did I have any problems. So go throughout my day 11am message I'm over drawn. I get paid that day for the last year and half every week and never had issues. So I dug more and found out this crazy logic which by the way is deceiving and theft towards customers! Who thought the idea of anytime throughout the day you would get an overdraft fee 11am but wait I had fund posted by 12:30 am. Also they haven't kept... read more
I'm not surprised by all of the negative and low star reviews of PNC Bank. I have been a customer for about 50 years and I had a problem with $325 in fees I was charged on a checking account. It was about a balance limit that I didn't meet. It's my fault for not catching it sooner, but I don't look up my account very often, and the bank should have reached out to me long before I discovered the problem. When I asked them to make an adjustment to the account and refund me some of the charges, they were only able to refund $25... read more
Many thanks to your company for having **** as a Call Center **************** Rep. I called today, May 17th, and **** came on the line, cool as a cucumber. I had several things I needed to talk about. He took each concern and addressed them in order, even after I "snapped" bc I had been on hold for 30mins (sorry about that ****).Honestly, job well done. Except for not waving the $15 fee, which was outta his hands, everything about that call was perfect, and I was able to complete my banking needs. Thanks again for having ***... read more
Simple accounts transitioned to BBVA 5/8/2021 and now, as many users are experiencing, I cannot access my new account. Immediately upon trying to sign into the new account there was an error message on the website and since then the website tells me my account is locked and to call their customer service number. I have called 3 times and been on hold over 15 minutes and still have not been able to speak with a representative to gain access to my accounts. It has been 2 days and they have not rectified the situation. This is ... read more
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.1 star rating with 613 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open on Monday at 9:00 a.m.
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