PNC Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

PNC Bank

1.1

About this business

Note: All deposits and cash withdrawals are performed through ATMs at this location. At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. Visit the branch and talk to an expert about the next steps toward reaching your goals. 

Location details

5727 W Touhy Ave, Niles, IL, 60714, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.1613 reviews
Select a rating
Joseph R's profile image
Joseph R 
4 years ago

Pnc 249 fifth ave 15222 www.pncbank.com Phone Credit Repair/Debt Relief An Individual was scammed Lost $500.00 Be aware Pnc offers product like line of credit then don’t fully misleading on terms and conditions .they only disclose what’s in they best interest .a-breach of contract . I’ve been a customer with the bank for 13 years they offered me a loan that I dint needed only to find out the miss leading disclosure information .we all Americans have just went pass dis pandemic .i pay this loan in full once and they tricked m... read more

Business response:

PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter. 

DarkMidnight's profile image
DarkMidnight 
4 years ago

I tried to get a physician mortgage through BBVA. A loan agent almost immediately preapproved me for a loan in my desired amount and I was elated. I found a house I liked and made an offer. After that things went down-hill. He wouldn't return phone-calls or emails. The appraisal took forever to even be scheduled. Half-way through the sale, this agent sent me an email that whoops! Just Kidding! I actually was not approved after all. Apparently his pre-approval was thrown out my the under-writers and I had to back out of the s... read more

Phillip C's profile image
Phillip C 
4 years ago

I have been banking at the **** location ******************************** ***************** for 5 months in the culture at this particular location is horrible. I am not sure if it's my age, sexual orietation, the color of my skin or language I speak but each time I am not treated as a customer. It's been numerous of occasions from walking in asking about information on account, from applying for credit & being denied ; from even standing outside waiting on a Uber. The experiences are not friendly.This review is from my last... read more

Crystal H's profile image
Crystal H 
4 years ago

I'm a simple customer that had no issues signing up and setting up my online banking until today when i got an email stating my system administrator stopped my access to my online and mobile banking customer support was no help said I need to reset passcode which didn't work still have me an error about getting permission then now they keep hanging up on me as soon as I tell them what's going on!!!! This is so frustrating. What is going on with the bank??? 

Neopioneer's profile image
Neopioneer 
4 years ago

Horrible customer support and even worse online banking. They come with excuses on why your wrong before they took the opportunity to look at what was wrong with their "System" 

Mark I's profile image
Mark I 
4 years ago

*** sucks. I have been with *** for 26 plus years.. I recently had a case of fraud and they refused to credit my account and they said it could take 12-90 days to resolve the issue. *** trusts the company that caused the fraud more than me.*** does not look out for their customers. I am canceling my account 

Business response:

PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter. 

lulu l's profile image
lulu l 
4 years ago

They do not honor their intro bonus advertisements. ***** is way better 

Business response:

PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter. 

Siri B's profile image
Siri B 
4 years ago

I switched to Simple many years ago because it was just that banking that was simple with fantastic design and customer experience. BBVA, Simple's parent bank, decided to shut it down, and the transfer of business BBVA, in ***** contrast, has a customer experience that is clumsy, opaque, and confused. BBVA, through its actions, has shown a total disregard for its customer's wellbeing and has forgotten that it is still providing a service to humans. 

Eric S.'s profile image
Eric S. 
4 years ago

Took *********** loan out in 2018 and managed to pay it off the first week of February 2021. Received bank statement for February 2021 showing loan paid and a zero balance. On June 3rd, 2021 during a refinance process on our home, the refi company advised loan still showed PNC as lein on house deed. Contacted PNC customer service and they advised that they just started the process of releasing the lein on JUNE 1st!!!!!!. This held up my refi and caused my family distress. PNC had NO explination as to why it took them over FO... read more

Business response:

PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter. 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.1 star rating with 613 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com