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PNC Bank

1.1

About this business

Note: All deposits and cash withdrawals are performed through ATMs at this location. At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. Visit the branch and talk to an expert about the next steps toward reaching your goals. 

Location details

5727 W Touhy Ave, Niles, IL, 60714, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.1613 reviews
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Lana P's profile image
Lana P 
3 years ago

During the week of October 7 through October 12, which was also the week PNC was merging with BBVA, PNC allowed 6 fraudulent wire transfers to occur to and from my and my mother's checking accounts. The first transactions were on 10/7 when someone logged on to my online banking and transferred **** into my checking, then **** out. I was told by my local PNC manager on 10/14 that this was money laundering activity.Then $4,780 was wired out on 10/12, and $4,805 wired out on 10/13 from my checking. I have also a joint checking ... read more

Sherita W's profile image
Sherita W 
3 years ago

I received an email alert my account balance was $0.00. Knowing I had just got paid I knew this wasn't true. I then attempted to access my account online. They restricted my online access. I call, the *** couldn't tell me anything. ****** answered and told me if I worked for pnc before then I should know what it means when someone tells me I need to step into a local branch. The branches here are closed so that's a no go. She transfered me to her supervisor who then transfered me saying I could speak with someone that would ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Sheri H's profile image
Sheri H 
3 years ago

PNC closed my account without any warning or notice. I found out when I was at the grocery store last night when my debit card was rejected. When I called I was told that they had the right to close the account without a reason. And I have to wait **** days for the money in the account to be sent to me via a cashier's check. 

mary kay s's profile image
mary kay s 
3 years ago

pnc bank has the ultimate worst employees at their offices..i have filed a complaint before and of course nothing was done...they treat you like dirt...was to have a ***** contact my husband and i back ..of course that was all a lie as well...no call ever received from this person...god forbid you take out a lone with then,,,never been late or missed a payment like we have and the interest they accrue at the end...they never told you what it was for until they filed and sent us to a collection agency that totally destroyed o... read more

Magdalena P's profile image
Magdalena P 
3 years ago

HORRIBLE EXPERIENCE!!!! THEY TOOK MONEY FROM MY ACCOUNT AFTER THE LOAN WAS PAID IN FULL (MONTH AFTER THE CLOSING) AND STILL DIDN'T RETURN IT!!!! STAY AWAY!!! 

Patrick S's profile image
Patrick S 
3 years ago

Appearently bills are paid through a third party company called fiserv. I closed my account for over 90 days upgrading to a virtual wallet and using **** pay. They drafted out of my closed account which was closed and I got charged and my **** pay suspended until I paid the third party which I couldnt do from my checking as it was locked. It was never explained in anyway that a third party has access and pays bills in this manner. I had to pay a penalty for a company I never heard of just to use my money again. This wasnt a ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Pedro A's profile image
Pedro A 
3 years ago

They **** 100%. no bank branches available, at least within bbva I had a branch near by, their banking is below par, why would it take 5 days for a payment made to even show up? They even s**** you with their no overdraft protection , I'm sure that's why they don't update your statements , don't bank with them , you'll have better luck with a shoe box under your bed 

Donna F's profile image
Donna F 
3 years ago

They are refusing to allow funds to go thru. Said they fixed it and never did financially crippling you. When you can't get your stuff when in need. 

Linda D's profile image
Linda D 
3 years ago

This Bank allowed someone to open up three accounts on line under my name and old address after my name and address had been stolen off of the New York State website. I called numerous times to try to close the accounts due to Identity Theft, and was told to walk into a branch that was over 300 miles away, and they would close them. I then filed a complaint against PNC Bank with the Consumer Financial Protect Bureau and it was only then that someone called me back. I spoke to a ******** *******at Executive Client Relations w... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.1 star rating with 613 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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