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PNC Bank

1.1

About this business

Note: All deposits and cash withdrawals are performed through ATMs at this location. At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. Visit the branch and talk to an expert about the next steps toward reaching your goals. 

Location details

5727 W Touhy Ave, Niles, IL, 60714, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.1613 reviews
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Leslie N's profile image
Leslie N 
3 years ago

Absolutely zero stars, I've banked with PNC for years simply out of convenience, it's my hometown small brick and mortar bank, I have never had an issues, never had a late payment, just paid of a 50K vehicle debt. I decided to move my business account and deposited several thousand dollars into my business checking account, I was encourage to apply for a business credit card, which I'd never used, but encouraged it was an excellent source of protection therefore I applied. I was never informed that my business credit card wa... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Helena L's profile image
Helena L 
3 years ago

**************** is absolutely pathetic. They should really just fire the entire staff, it would save them money and the same amount of work would get done. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

martha M's profile image
martha M 
3 years ago

Pnc is the worst bank I've ever had. Every transaction I tried to make was declined and after that I tried to call just so the representative tells me that he can't find my account. Then gives me the option to answer security question and I didn't recognize any of them. So they tell me to go to a branch and after that they locked me out of my mobile banking app. It's terrible and frustrating. I do have money in my account. This is terrible 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Dicky S's profile image
Dicky S 
3 years ago

This goes to the time when I was a student at ********************************* park and i had the cash wallet account or something to that effect.During the 5 years when I was a customer with **********************, I always kept having problems with their Online banking.Resetting my password and the bureaucracy at the bank was a pain to deal with.I was joining the ** Military after graduation. During those days, I just kept having problems with their account setup and online banking.On my final visit to the bank, I was rud... read more

Nakisha H's profile image
Nakisha H 
3 years ago

I wanted to share an issue that Im having with PNC Bank. I live in ** and they closed our bank down back in November so now there is no atm anywhere that you can made a deposit at. Im seriously looking for a new back to switch to because this issue is ridiculous. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Lacy N.'s profile image
Lacy N. 
3 years ago

Pnc ATM ate my card 2 months ago and I was told that they couldnt access the machine to get it out. Today, ATM at same location ate several hundred dollars as I was attempting to deposit it. Employees were not helpful, state Tgey can only file a didpute, which can take weeks to resolve. Terrible customer service. 

Brian's profile image
Brian 
3 years ago

My construction loan has been in limbo since Nov. 2021, when construction ended and we moved in. There has been a direct need to have that loan modified and made into a fixed 30yr mortgage at a lower rate. This loan has been passed from individual to individual along with everyone of my calls. To make matters worse when I did get an actual person who owns my loan their voice mail was full day after day.Making matters worse my construction loan is an interest only loan at a higher rate. I have now been paying interest only fo... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

KATHY C's profile image
KATHY C 
3 years ago

THIS HORRIBLE EXPERIENCE FROM COMPASS BANK (THEY HAVE BEEN THE BEST BANK EVER) TO PNC IS THE BIGGEST JOKE EVER!THEY ARE THREATENING ME NOW THAT IF I DO NOT TURN ON MY CREDIT CARDS WITH THEM THEY WILL CANCEL THEM...I NEVER GOT ANY CREDIT CARDS ON MY TWO ACCOUNTS FROM THEM. THEY ARE ALL A BUNCH OF LIARS AND NO ONE VIA PHONE KNOWS ****.PLEASE GET THIS PNC BANK AND SHUT IT DOWN. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Joe A's profile image
Joe A 
3 years ago

*************************** has to be dyslexic. ******* ******was terrible. ******************************** needs to be Dis-Barred. ***** ***** 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.1 star rating with 613 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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