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PNC Bank

1.2

About this business

At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. 

Location details

1620 Union Lake Rd, Commerce Charter Twp, MI, 48382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.2620 reviews
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robert f's profile image
robert f 
4 years ago

I'm not surprised by all of the negative and low star reviews of PNC Bank. I have been a customer for about 50 years and I had a problem with $325 in fees I was charged on a checking account. It was about a balance limit that I didn't meet. It's my fault for not catching it sooner, but I don't look up my account very often, and the bank should have reached out to me long before I discovered the problem. When I asked them to make an adjustment to the account and refund me some of the charges, they were only able to refund $25... read more

madonna g's profile image
madonna g 
4 years ago

This bank is still charging insane overdraft fees throughout covid and has not refunded any of the bank fees i have incurred as a single mom i. welfare this bank is a predator 

Zach M's profile image
Zach M 
4 years ago

I've been a customer of Simple since 2014. When it was purchased by BBVA, and subsequently shuttered this past weekend, it became abundantly clear that BBVA had not adequately tested integrating Simple customers onto their online banking service, despite an abundance of emails claiming that the process would be seamless.We were not allowed to set up online banking with BBVA until AFTER Simple had been shut down. At the time of writing, Simple has been shut down for four days, and none of its customers (that I know of) have b... read more

Gracie H's profile image
Gracie H 
4 years ago

My account was transitioned to BBVA on 5/8/21 and it is so far a nightmare. I got an email from BBVA on how to set up online and mobile banking, and after activating it and setting a username and password, it redirected me to a sign in page. When I entered my new information, it said it was incorrect and I have to reset my password. When I did that, it locked my account and said I have to call customer service to reset it. I was on hold for 20 minutes and then hold music stopped and it was silent for 2 minutes and then it hu... read more

Kiana Garcia's profile image
Kiana Garcia 
4 years ago

If I could give zero stars I would! My bank transitioned from Simple to BBVA and it has been the worst experience by far. I have been hung up on multiple times by the automated services. I was not able to create an account, and I still do not have access to my own information. This transition has been awful, and I will definitely be opening an account with another bank. BBVA has not even attempted to resolve the issue or reach out to customers regarding the problems preventing people from accessing their funds/accounts. 

Sam's profile image
4 years ago

The Simple transition has been a disaster. I couldn't setup my new online banking and now the lines are jammed so I can't talk to anyone.As soon as I can access my accounts I'll be switching to a new bank. I miss Simple. 

Julie K's profile image
Julie K 
4 years ago

Horrible company. If i could give a negitive number i would. Ive called 9 times now to get a copy of my title to register my car. 6 days left i still dont have that copy. All i need is an email of it and no one can do there job. What a complete joke of a company. Im taking my loan elsewhere, im done. 

Robert K's profile image
Robert K 
4 years ago

I had been a Simple customer for 5 years before they were closed and my accounts were transitioned over to BBVA. The transfer process was extremely disruptive, and they wouldn't let me create my online account at BBVA. I kept getting a system error. Then when I called the Simple transition help number they provided an automated message told me they are experiencing difficulties and disconnected me. They have been preparing for the transition for months and day one it looks like every part of their transition plan broke. I wo... read more

Henry B.'s profile image
Henry B. 
4 years ago

Worst bank ever for customer service....Based out of ****** ********************** bank there again. Been total nightmare.. 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 620 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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