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PNC Bank
- Finance
- Commerce Charter Twp, MI
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
1620 Union Lake Rd, Commerce Charter Twp, MI, 48382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Took *********** loan out in 2018 and managed to pay it off the first week of February 2021. Received bank statement for February 2021 showing loan paid and a zero balance. On June 3rd, 2021 during a refinance process on our home, the refi company advised loan still showed PNC as lein on house deed. Contacted PNC customer service and they advised that they just started the process of releasing the lein on JUNE 1st!!!!!!. This held up my refi and caused my family distress. PNC had NO explination as to why it took them over FO... read more
Business response:
PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter.
First of all this "bank" doesn't deserve even 1 star. Deserves NEGATIVE 10 STARS! Unfortunately my bank, Simple was taken over be BBVA and closed on May 8th...... I still can't access my account at Bbva. I call and upon answering the call reps immediately say that they are unable to look up account information to try back again in about ***** min. I have absolutely zero access to any funds in my account. Have received no correspondences what so ever. What am I supposed to do now?? I do not recommend this sham of a bank to an... read more
Cant access my money! I opened my simple app this morning only to learn the company no longer exists. It instructs me to install a completely different app and signup for a complete different account. The problem is I no longer have access to my simple account to see my account numbers and things. I called support and the only way I can start the process is if I tel them my social security number (which is a nonstarter for me.) I just want my money out of this crappy bank but can't get access. This is completely ridiculous. ... read more
Worst customer service , constantly system down issues. impossible to speak to anyone that can answer your questions. They charge you to deposit ******** currency. What is this industry coming to, where is the pride and integrity of a real business. I have since closed 7 account with this bank.
Wow, where do I start? This company took over my previous bank, Simple on 5/8. Prior to that, I had attempted to get my money out of simple and switch banks, but was not allowed to access my funds. This wasn't BBVAs fault, but it was aggravating. Fast forward to 5/19 and since the transition, I have been trying to close my account and transfer funds, but NOTHING has happened. This is every dime to my name that I've saved over the years and I have no access to it. I wish I could go beyond a bad review and press criminal charg... read more
I’ve been a PNC customer for years. But my recent experience with their Customer Service was so bad that. I will be going to another Bank. It started with a calling to PNC Customer Service because my present debt card was going to expire and I haven’t yet received my new card. So, the customer service person. Said because I didn’t receive the card. She will issue me another one and send it out ASAP. Insuring me it will have the same number. The reason I wanted to keep the same number was I really didn’t want to go though the... read more
To whom it may concern. This bank is a joke. They have sent me a letter every month to apply for its Clearpoints credit card with 18 month 0% interest which I was ignoring. Today I decided to apply and the invitation code was invalid. I want to make clear that was not expired according to the letter. I called costumer services and I provided all my personal information but they said it was not any invitation code under my address and information. Then, I asked them, who is sending this letters every month? They couldn't answ... read more
I had been a happy customer of Simple for almost 5 years. Unfortunately, as a new BBVA customer, I am appalled by BBVA's lack of transparency, sense of responsibility, and inability to even attempt to effectively communicate with their customers through this transition. Despite numerous hours spent on hold, countless calls spent being hung up on by representatives, and the use of multiple avenues for communication with the bank, I am still unable to access my account more than a week after the initial transition. BBVA's webs... read more
I will not recommend anyone to bank with BBVA. On April 26th I reported that my account was compromised and all my funds were stolen. The bank and fraud department did nothing to help me and consistently denied my fraud claims. In fact, the first agent **** that I spoke with accused me of stealing my own funds. When I asked to receive a credit the representative stated that they simply do not have the funds to just credit to my account. A rhetorical question: Don't banks have funds in general?The amount stolen was over $3,00... read more
Business response:
The transactions were not made by me. My information was in fact stolen and also, there is a police report regarding this matter that was sent to the bank.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 620 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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