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PNC Bank
- Finance
- Commerce Charter Twp, MI
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
1620 Union Lake Rd, Commerce Charter Twp, MI, 48382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have most accessibility to my funds. This company does not trust their own customers. I reported a location that has been regularly double charging or overcharging and they are questioning me, their customer. My entire family has left this bank and I will do the same as soon as I get my funds back. Its at $1100 dollars stolen now and they have no excuses. They have zero online help, in 2021 you use their online system and they refer you to the phone.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
Worst bank I have ever "accidentally" got connected to when *********** went out of business on May 8th, 2021. I was locked out of my account for over a week and a half when they had issues with switching the *********** customers to ****. I was told to call customer service of ****, in which their automated line said they were flooded with calls and were not available (hangs up automatically). After having a representative finally call me back, sadly on my honeymoon at this point, I had to take time away for over 30 minutes... read more
BBVA has disgusting practices and horrible offshore customer service who mislead and do illegal business. My husband and I had three accounts with another bank that was bought out by BBVA. We no longer need these accounts and attempted to close them today. We called BBVA and spoke with representatives in an offshore call center. I asked to close my accounts and was told that I couldn't. Then I was told that the representative could not mail me a check for the balance on the account. My husband was told that he could close hi... read more
My experience with PNC was beyond ridiculous. I started a refinance in January, 2021. My Mortgage Loan Officer asked for many documents and we gave him everything on time. We were supposed to combine a home equity and a 30 year mortgage into a 15 year mortgage. The rates were good and it made sense financially. We looked up the numbers together and it was agreed we could combine both things together and I would get 9K cash out at closing. The week before closing he stopped answering my phone calls or emails. 3 days before cl... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
HORRIBLE BANK! They only care about themselves and their money!! DONT BANK HERE! They do NOTHING FOR THEIR CUSTOMERS. Just lie and lie.
I will never work with this company, again and no one else should, either. On several separate occasions, this bank has failed me. Within the last week, they've failed me two times:1. Attempted to increase my daily ATM limit to pay a contractor to fix my central air unit. According to the customer service rep, my limit was increased for 72 hours. When I went to withdraw cash from the **** this was absolutely not the case...2. Simple (who I originally created my account through and was ecstatic with) closed and BBVA absorbed ... read more
Have been having problems at this bank location past 2 months, BBVA compass bank ****************************************************************. Thismonth (beginning of june) they told me a check ive been cashing there for 5+ years from the same checkbook looks "too irregular" thus they would not cash it. Location b across the city cashed it in minutes, no questions.Today they tried to tell me my checking account funds were too low and i could not cash 2 checks i had. Tellers were rude and sucked at communicating. Traveled... read more
On four occasions, it has taken an upwards of 14 weeks to get a new credit card mailed to my correct mailing address. It seems BBVA has a poor system of tracking client address changes across all of their online portals. BBVA agents are unable to view and confirm a current mailing addresses to ensure my new cards are going to the correct address. The first time my card was sent to the incorrect address, it took three phone calls with different agents to figure out the issue. My card eventually made its way to the correct add... read more
When my auto note is paid off I'm outta here. Since I've even with **** which hasn't been long, it has changed hands several times. Now it's PNC. The main reason I give it 2 stars is because of something 8 received from PNC in an email. The email was a survey. No big deal right? Well, as I took the survey it came to a question along the lines of "do you/did you or immediate family work for a radio station etc." In a nutshell asking if anyone you are related to worked or works in the mass communication field. When I said yes,... read more
Business response:
*** takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 620 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open on Monday at 9:00 a.m.
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