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Plunkett’s Pest Control Inc
- Pest Control
- Fridley, MN
About this business
We Deliver Comprehensive Pest Control Service for: Rodents, Ants, Cockroaches, Flies, Spider Control, Bed Bug Detection and Treatment, Termites, Bees/Wasps, Pest Birds, Boxelders, Asian Lady Beetles, Mosquito Control...and much more! Pest control practices and technology have evolved for the better over the years, so Plunkett's has evolved too. However, Plunkett's attention to our clients is as passionate as it's always been. We are a service company that has been delivering consistent, professional pest management for many ... read more
Location details
40 52nd Way NE, Fridley, MN, 55421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 6:00 p.m. | |
| Tue | 6:30 a.m. to 6:00 p.m. | |
| Wed | 6:30 a.m. to 6:00 p.m. | |
| Thu | 6:30 a.m. to 6:00 p.m. | |
| Fri | 6:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Drastic drop in services with personnel change for 2024 in Central PA. Tech and supervisor Todd was a rock star. Originally we had timely, reliable service. Based on this, I referred 8 other locations who became new clients due to Tod and the team. Now a local tech isn't available for services, local supervisor Mark isn't conducting pre-paid services, regional manager Chris is non-responsive, and Director of Operations Kevin doesn't follow up to ensure those below him are doing as he instructed. Beyond disappointed in the dr... read more
Business response:
Dear *******,Thank you for bringing your experience to our attention. We are truly sorry to hear about the drop in service you have encountered since the personnel change in 2024 in central ************. We understand that the service provided by your original technician, ****, was exceptional, and we apologize for any inconvenience the recent changes may have caused.We want to assure you that we take your feedback seriously and are committed to addressing your concerns. You spoke personally today with our company President ... read more
I went to their website and selected the 800# listed for "free estimate" I explained my situation and the rep said she could not give me an estimate but rather she would send out a rep to come assess and give an estimate.they then took down my credit card info and advised it would be $140(was actually $163 charged) to have someone come out.the $163 would be refunded IF I went with their services.very bait n switch underhanded tactics.not sure how they can legally advertise "free" estimates and operate in such a way.
Business response:
Dear ****,Thank you for sharing your experience with us. We genuinely appreciate your feedback and apologize for any confusion or frustration you encountered.We strive to be transparent with our customers, and I regret that our communication may have fallen short in this instance. On our website, we state, "Request A Free Estimate," which means you can request an estimate at no charge. We provide some services that can be estimated for free. However, for certain services, we must conduct an on-site evaluation to give you an ... read more
<p>We were extremely disappointed in Plunkett's/Varment Guard. They were very expensive and placed traps for two weeks. The first week they attempted to trap a raccoon on Tuesday, Wednesday and Thursday. They trapped nothing and came on Friday and closed the two traps until Monday. The second week they came Monday thru Thursday, and the trap was tripped on Thursday. I practically begged the technician to come back out and open the trap on Thursday as we were hearing a raccoon on the roof, but he said he would open it the nex... read more
Business response:
Dear ******, We are deeply sorry to hear about the issues you experienced with our service. Your feedback is invaluable to us, and we appreciate you taking the time to share your concerns. After reviewing your case, we understand that several issues led to your dissatisfaction.Regarding the trapping process, we understand the importance of securing traps in the right locations and monitoring them effectively. We failed to meet these standards in your case, and for that, we are truly sorry. We have taken corrective actions in... read more
I’m in Albert Lea Mn. I had Shay B come from plunketts and help in dealing with mice and ants. You don’t find to many men like him! Above and beyond setting traps and help in finding where they are coming he cleaned up under my dishwasher where the mice had chewed through the drain hose and stored cat food they got ahold. He pulled out my fridge and while checking back there for holes seen the mess under there and preceded to clean up the mess under there, oh yeah while checking underneath the stove, he also cleaned that! Th... read more
Business response:
Thank you so much for sharing your experience with ********************* and ********** in **********, **. We are thrilled to hear about the exceptional service **** provided, not only in addressing your pest concerns but also in going the extra mile to ensure your home was left cleaner than before. **** truly embodies the dedication and "old time values" we value deeply at **********. Your acknowledgment and appreciation for his hard work and outstanding work ethic are greatly appreciated. We will certainly convey your kind... read more
I have had plunketts services for years and have been very pleased with their services in the spring and fall-----up until last spring (of 2023) and fall (2023). in the spring it was a different tech. He came and sprayed for approximately 5 minutes then left because he had a "long drive home"-about 90 miles. This August he supposedly came and sprayed, we have lots of people around the yard including myself, and no one saw him or his truck. I received the bill and called in, and I was told that he SAID he was here. I have see... read more
Watch out!! They will rip you off for “services” they say will eliminate rodents but they didn’t get rid of the problem if not made it worse!! Hired another company to fix these peoples mess and they said the amount of bait they were using would only last a week and they only came out every 3 months at the earliest!! The new company eliminated the problem and I haven’t had a single issue since! Then asked if they would give me some sort of a discount on the bill because of this and the lady was so rude and basically trash ta... read more
Business response:
Hello ****,We apologize for the dissatisfaction you experienced with our services. Our service guarantee extends for a period of 90 days from the commencement of service, which, in your case, began on 4/21/2022. This guarantee expired in July of 2022. Throughout the course of our engagement, we conducted service visits on 6/16/2022 and 8/25/2022, performed a winter check on 11/14/2022, another winter check on 1/18/2023, and concluded the service with the last visit on 4/18/2023. Never during this time did you have any compla... read more
Super disappointing. Not only do they make you hand over your CC info BEFORE even getting an appointment set up. It took an entire week to get someone to call me. Then they just left a very garbled message. Not really instilling confidence in their service. AND… although I can’t prove it, my card number was used for a fraudulent transaction. Thankfully my bank noticed it right away and declined the transaction. Now I have to get a brand new card. It’s the only place that has gotten my card number recently that wasn’t part of... read more
Business response:
Hello ********,I'm so sorry to hear that you were not happy with our services and for the communication issues you experienced. Unfortunately, our voice message had compromised audio quality, making it unclear. However, I can assure you that our online portal is secure, and no credit card information was leaked from our company. Your credit card information is never transmitted to or stored on our server. All credit processing is handled through Heartland's secure, PCI-compliant payment gateway. Furthermore, our records indi... read more
Kailyn was so rude! She called my wife names when she didn’t understand the information she was given and proceeded to hang up on her face! I would not recommend the Fridley location!
TERRIBLE customer service and results. I caught 1 chipmunk prior to hiring them. In 9 days of service I was told 1 chipmunk was caught. Checked the traps every morning and saw only missing bait with no capture. The trapper never tried anything different and every day bait was gone and nothing in traps. Couldn't even get supervisor Matt to every call me back.
Frequently asked questions about Plunkett’s Pest Control Inc
How is Plunkett’s Pest Control Inc rated?
Plunkett’s Pest Control Inc has a 4.7 star rating with 1,422 reviews.
When is Plunkett’s Pest Control Inc open?
Plunkett’s Pest Control Inc is closed now. It will open at 6:30 a.m.
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