This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Plato's Closet
- Used, Vintage & Consignment
- East Lansing, MI
About this business
Plato's Closet buys and sells gently used teen and young adult clothing. We pay cash on the spot and accept all seasons of clothing all the time. We carry both boys and girls clothes and look for current brands and styles in good condition. For more information, please contact us by phone or our website, or come and see us in person!
Location details
2843 E Grand River Ave, Ste 100, East Lansing, MI, 48823, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My 13 year old son has been to many platos closets with myself and his older sister mostly shopping for her. He shopped for himself today and made the comment to me that this platos had the nicest staff and were genuine when they asked if he needed any help. It had a very inviting atmosphere and I let the store owner know what a great store he had. My son Also was happy that they had a lot of clothes that were his style. All the clothes we went thru were brand new looking. Thank you for working hard to create a great platos ... read more
Business response:
Sarah, I'm so sorry you had a negative experience the other day. At Plato's we strive for great customer service and it's unfortunate that you did not receive that. We have a strict buy process and a lot of guidelines we follow when we take clothes into the store so at times we find we need to be selective on certain styles. With that being said we should have communicated to you what we are looking for and been more clear about why we were sending your things back home with you. If you would be interested I'd love if you br... read more
Love shopping at Plato's in East Lansing!!! Both my daughter and myself shop there and love the bargains! Wouldn't dream of shopping anywhere else
Business response:
Lana, thanks so much for taking the time to review our store! I love to hear that Plato's is a family event for you both (: please let me know if there is anything we can do to help make the experience even better! - Adam (owner)
Wa shopping had over $200 worth of merchandise, asked to use restroom an was told I would have to go across the street to the I hop restaurant how inconvenient! Obviously with 6 women working their they have a bathroom
Business response:
Brenda, I’m so sorry for the inconvenience! I can easily see why this experience was so frustrating for you and I feel terrible about it. We hope to expand Plato’s Closet in East Lansing in the near future to allow for a public restroom. Until then, all I can say is that I feel so badly about being a source of aggravation. We really appreciate your business and plan on fixing the issue as soon as our budget and space allows! Feel free to shoot me an email at Platosclosetmi@gmail.com if you would like more info or have any ad... read more
Business response:
Laura, thanks so much for your awesome review! We strive to make sure our customers have a great shopping experience so it's great to hear your feedback. We appreciate your business and can't wait to see you back here soon! - Whitney, store manager.
Its upsetting that they won't buy my new and great condition clothes cause they're "Not in style" but when i walk around the store there are articles of clothing with holes and stains and are dingy.
Business response:
Celaina, I'm so, so sorry you had a frustrating experience. I'd love to have a conversation about it if you're interested in following up with me! It's important for me to gather more information so I can really discern how we can improve our customer service. Let me know if you'd like to talk with me and we'll figure out a good time to make it happen. ~ Lori B., Owner
Frequently asked questions about Plato's Closet
How is Plato's Closet rated?
Plato's Closet has a 4 star rating with 680 reviews.
When is Plato's Closet open?
Plato's Closet is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com