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Customers expect more from Pipe Wrench Plumbing, Heating & Cooling. The reason is simple. Knoxville's #1 plumbing company. Our professional customer service and plumbing technicians respect your time, home and budget. Pipe Wrench Plumbing, Heating & Cooling offers complete plumbing and HVAC services for residential and commercial properties. We are family owned and operated and have been providing plumbing solutions to Knoxville area homeowners for more than two decades. Our service technicians are trained and certified in a... read more
10641 Braden Dickey Ln, Ste 5, Knoxville, TN, 37932, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 07:00 a.m. to 7:00 p.m. | |
Tue | 07:00 a.m. to 7:00 p.m. | |
Wed | 07:00 a.m. to 7:00 p.m. | |
Thu | 07:00 a.m. to 7:00 p.m. | |
Fri | 07:00 a.m. to 7:00 p.m. | |
Sat | 08:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I needed a new fan motor for our HVAC. I couldn't be more satisfied with the service I received. The office contacted me with updates on the material order and when the technician was dispatched. The technician, Charles , was prompt, polite, knowledgeable and efficient. He was careful and respectful of my home. He wore booties and asked if he could move some items that were in storage in order to gain easier access to the unit. I have used Pipe Wrench several times and have always been pleased. The cost is reasonable and the... read more
Business response:
WE LOVE OUR REPEAT CUSTOMERS!!!!!!!-Tom C.
Daniel and David was very courteous and friendly. I just moved to the area and purchased my home here. I was looking for a company I could trust and rely on for my A/C and plumbing needs. I highly recommend Pipe Wrench Plumbing & Air Conditioning.
Business response:
Welcome to Knoxville Carolyn! If you ever need us again, just call. We appreciate your business and your kind words about Daniel and David. I'll give them kudos in the morning. *** C.
My purpose here is to acknowledge the excellent service that I received from Andrew on 10-31-2016. I contacted the company in the morning and arranged an afternoon service call for leak detection that may be located under my concrete slab. To make a long story short I detected the leak 2 days prior and could not identify the water source. My neighbor who is an experienced contractor also helped me trouble shoot the problem and we exposed one drain line behind a wall without a definitive answer. Fearing the worst case scenari... read more
Business response:
Mr. Lemiszki, we appreciate you writing the BBB to tell them of your experience with Pipe Wrench Plumbing. Andrew has been trained to be "easy to do business with" and to listen. It's obvious the training was well worth the investment. Please continue to tell your friends and family about us. As I near the end of my plumbing days, my daughter Whitney will take over. She has been trained for over 16 years and wants to be the biggest plumbing company in the Knoxville area. With great customers like you referring us, her dreams... read more
I was very happy with the service
Business response:
Always good to hear from happy clients. We appreciate your business Paul and look forward to serving you again. Thank you for using my company.-Tom C.
Pipe Wrench did a great job. Josh was on time and did a great job explaining what needed to be do.
Business response:
Everybody loves Josh! Thanks for your business and for taking the time to tell the BBB about us here at Pipe Wrench. We appreciate you! -Tom C.
I called on a Saturday because **** ******* ********* informed me I had a water leak. Pipe Wrench Plumbing Inc. had Josh come out that very day and he checked it out and gave.me a quote. Two days later I had a new water line that has a life time warranty. The people who installed it were very polite and professional. I would recomend this company.
Business response:
That's what I love to hear, "I would recommend this company". Thank you for being a customer of ours!-Tom C.
We have had several interactions with work being performed by Pipe Wrench and have been very impressed with their professionalism and quality of work. I highly recommend them for your plumbing needs!
Business response:
We love our repeat customers!! Thank you Cathy for your business and your support, we appreciate you. -Tom C.
Great service! Kind and professional!
Business response:
That means a lot to me Jamie, it validates that business's that remain down to earth and sharpen their skills can thrive in the 21st century. Thanks again, Tom C.
This was my first time using Pipe Wrench Plumbing and I was very pleased. the employee was very courteous and informative. will use again if needed, and will recommend this company to my friends. Being a Quality Assurance Technician the work provided for me was top notch I hope they pay their employees well as to be able to keep them unlike some of the other plumbing company's I have used in the past .
Pipe Wrench Plumbing, Inc. has a 4.8 star rating with 356 reviews.
Pipe Wrench Plumbing, Inc. is open now. It will close at 7:00 p.m.
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