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Philbrick Heating, Cooling, Plumbing & Electrical

4.4

About this business

Philbrick Heating, Cooling, Plumbing & Electrical is a full-service plumbing, heating, air conditioning, and electrical firm established in 1956 serving all of Hampton Roads. Our installers and service technicians are the best in the industry providing multiple years of experience in top-quality installation of all plumbing, heating, and air conditioning systems. We pride ourselves on providing you with the best professional and dedicated service that you deserve as a customer and friend. 

Location details

4999 Portsmouth Blvd, Portsmouth, VA, 23701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4297 reviews
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Heather Earley's profile image
Heather Earley 
recommend  Recommended
2 years ago

Randy came out today to replace my garbage disposal. He did an outstanding job! He was friendly, knowledgeable, efficient, and respectful. I’m a very happy customer and sincerely thank Randy and the Philbrick team for the top notch service they provide. 

Dee Flamboe Sanchez's profile image
Dee Flamboe Sanchez 
recommend  Recommended
2 years ago

Everyone at Philbrick Rocks!! They are so helpful knowledgeable. They went beyond my expectations!! Thank you philbrick !! 

Robbert Campbell's profile image
Robbert Campbell 
recommend  Recommended
4 years ago

Best experience all around. Everyone I had contact with was a professional. 

Patrick Lewis's profile image
Patrick Lewis 
4 years ago

Came out and gave us a quote of 5000 to replace a pipe, came back after and said 8750. When asked why such a huge difference they kept saying permits and stuff. Either one of two truths exist, either you don’t know what you’re doing and this is all new to you, or you’re dishonest and trying to rip your customers off. Either way im glad we didn’t go with you. 

Business response:

Good morning Mr. Lewis. First of all, I apologize for the misunderstanding. I spoke with our plumbing service manager about this once I saw the bad review, as I want to make sure our team always provides the best service possible. The original ballpark number given verbally was for the replacement of the main sewer line from the house to the city tap at the street. Unfortunately, there was not a city cleanout box present and the location of the tap was unknown to the plumber on site. Being that further investigation needed t... read more

Kevin Carlson's profile image
Kevin Carlson 
recommend  Recommended
4 years ago

Prompt, corteous, professional service...these guys are the BEST! 

Gage Floyd's profile image
Gage Floyd 
recommend  Recommended
5 years ago

great service ! great people , great company! 

Castle Eugene Parker's profile image
Castle Eugene Parker 
recommend  Recommended
5 years ago

I've used Philbrick, Inc on several occasions, old home and new home. I find them to be very reliable, spot on with required work, and they stand behind their work. When the need is there, Philbrick will respond. I find all to be very professional. When in need, they are my go to company for HVAC! Very reliable and appreciative of their work. 

Tracey McCleary's profile image
Tracey McCleary 
5 years ago

My A/C went out the evening of 7/4, I contacted Philbrick the morning of 7/5 left a message with their answering service. I received a call about an hour later only to be told, without stepping foot on my property, that my 12 year old system would need to be replaced because he could not get R22 Freon. Interesting since my system takes R410. They also wanted me to pay a $185 trip charge. Hopefully they don’t treat all their customers this way. 

Jill Stevens's profile image
Jill Stevens 
6 years ago

My good friends hot water heater went out Thursday they called y'all Friday and nobody ever showed up and her elderly mom lives there as well they are still without hot water I just think it's very unprofessional that no oone could have called them at least to say no one is coming that's definitely not good business 

Frequently asked questions about Philbrick Heating, Cooling, Plumbing & Electrical

How is Philbrick Heating, Cooling, Plumbing & Electrical rated?

Philbrick Heating, Cooling, Plumbing & Electrical has a 4.4 star rating with 297 reviews. 

When is Philbrick Heating, Cooling, Plumbing & Electrical open?

Philbrick Heating, Cooling, Plumbing & Electrical is closed now. It will open at 9:00 a.m. 

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