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Pheasant Run, Inc.
- Resorts
- Saint Charles, IL
About this business
Our beautiful 250-acre Chicago-area resort features spacious rooms and suites with private balconies available. Our hotel features free WiFi and six onsite restaurants/bars.
Location details
4051 E Main St, Saint Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a great stay over the weekend. The kids loved the various pools and fun Fall Fest activities. There was a dog show that was a huge plus, as we are big fans of puppies. The bed was comfy and while the space was a little outdated, it gave it a rustic charm. We like how there was a lot for us to do as a family. Thanks!
We had a meeting all day. Good food very nice property
We stayed here last night for the fall festival package. We did the hayride and decorated huge pumpkins! Great time as always our kids love it here!
Our door was almost impossible to get into. The cleaning crew constantly left piles of garbage and dirty laundry in hallways. The hotel itself was very humid and warm. There was also a dog convention going on and tons of dogs all around the hotel when this was not warned to us. It smelled like a pet store. For being a "resort" I wasn't very impressed.
Our air conditioner did not work and when we called maintenence he said it feels okay in the room to him so he just left. Making my fiancé and I run across the street to buy a fan. We had dinner at jambalaya, HORRIBLE SERVICE. We rarely saw our waitress, and when we got our food it was horrible, it was frozen in the middle, and I asked for a well done burger, that came back medium rare. With room service in the morning, my potatoes came frozen and uncooked. I will not stay here again unless there is a new cook.
Place needs some care. Room was nice. Mirror only had light bulbs on one side. Dinner at the Jambalaya Restaurant was terrible. Zanies was nice. Service was great. Ambiance was eh.
Short notice booking, with little to no expectations, turned out to be an amazing time. From the staff to the room,everything was perfect. I wish that I could have stayed longer considering how much there was to do there but I guess it just leaves me wanting more and will definitely result in a return visit. Special mention to the staff and chef at Harvest restaurant who not only performed with a level of professionalism that is hard to find these days but also, even days later, I cannot believe how unbelievably great the Ce... read more
Sitting in what used to be the Jambalaya room. It's very sad and plain now. Pheasant Run used to be one of my favorite places, but its losing its charm in the renovations. I wanted to get married here, but it's just not the same :(
I took my mother here for her bday & she absolutely loved it! Staff was great. All the restaurants was open. The outdoor & indoor pool stayed open until midnight. We sat outside enjoying the bon fire, which was very nice. Although I didn't bring my kids, they had plenty of activities going on for kids this weekend. The beds was super comfy and my mom needed a wheelchair, which they had on site and they also accommodated us with an accessible room. I'm sorry for the people that had a bad experience, but mines was great! I wil... read more
Frequently asked questions about Pheasant Run, Inc.
How is Pheasant Run, Inc. rated?
Pheasant Run, Inc. has a 3.9 star rating with 2,784 reviews.
When is Pheasant Run, Inc. open?
Pheasant Run, Inc. is open now. It will close at 6:00 p.m.
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