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Pfeiffer Lincoln
- Car Dealers
- Kentwood, MI
About this business
You Deserve to Enhance Your Daily Commute: Treat Yourself to a Lincoln vehicle from Pfeiffer Lincoln, Inc, Proudly Serving Grand Rapids, Wyoming, Holland, Allendale, MI and Grandville, MI Here at Pfeiffer Lincoln Inc, we know our Grand Rapids, MI, area drivers work hard, play hard, and need a car that can keep up. That's why we choose to offer the Lincoln lineup at our dealership in Grand Rapids, MI. If you're interested in learning more about your match, stop in to our showroom and treat yourself to a test drive. If you're ... read more
Location details
2424 28th St SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
RecommendedMy wife and I each own a Lincoln, purchased at a Detroit area dealer, where we lived at the time. Since moving to Grand Rapids, Pfeiffer Lincoln has serviced our cars, providing excellent service and professional care. Cal Kars and his service team take a personal interest in getting our vehicle serviced on time, and with a little disruption as possible. Pfeiffer Service comes through for us each and every time. Thank you, Cal and Team!
I bought a 2018 Subaru Outback from Pfeiffer Lincoln. This was my first car purchase and it was during the pandemic when sales were hard to find. Overall, I had a concern about the head gasket but was told that it should not be an issue. Now, 6 months later, the car needs a complete engine reseal. I spoke with Mark over the phone and was disappointed to hear that nothing could be done. Ultimately, it was a feeling of being taken advantage of and not the first car buying experience that I was hoping for.
Business response:
Maddie, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Pfeiffer Lincoln, Inc... We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please contact our Service Manager, Cal Kars at (616) 949-7800 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Received great customer service!
Honesty., Friendly, clean, car wash.
Bought a used 2014 BMW X3 from them on sept 8, turns out it had a bad electric water pump which would cause it to overheat and tell me to turn the engine off after 40+ min drives. First issue with the car happened 7 days after sale. Ethan called me back basically saying I should’ve bought an extended warranty because a water pump is not covered by the 30 day 50/50 power train warranty that comes with their used cars since it’s “not internal to the engine.” Would not recommend buying a used car here. They will dig for a looph... read more
Business response:
Austin, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please contact Kim Winkler at (616) 949-7800 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Safe clean and friendly business
Very bad experience with this company after a simple oil change and slow tire leak turned into a $1000.00 out of pocket expense. I was told I did not have a leak and the rims were pitted. If I continued to lose air I would have to have the wheel replaced. After having new wheels mounted and paying double what I was quoted, I woke up the next day to having a slow leak in the very tire that I had gone in there for in the first place. They lied to me and said that a valve stem had not seated properly. I am not stupid, I went st... read more
Business response:
Teri, thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. We take our customers’ comments seriously so we hope that you’ll reach out to our Service Manager, Cal Kars at (616) 949-7800 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. Take care.
excellent service, highly recommended
Business response:
Don, we appreciate your recommendation of our dealership! We hope to see you here again! Safe travels!
Excellent service department, no one better at taking care of your Lincoln
Business response:
Allen, thank you for taking the time to notice those efforts and for leaving such an awesome recommendation! We hope to be of service to you again! Take care!
Frequently asked questions about Pfeiffer Lincoln
How is Pfeiffer Lincoln rated?
Pfeiffer Lincoln has a 4.5 star rating with 1,034 reviews.
When is Pfeiffer Lincoln open?
Pfeiffer Lincoln is open now. It will close at 6:00 p.m.
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