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Petsmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Bristol PetSmart today! 

Location details

16760 Highlands Center Blvd, Bristol, VA, 24202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,725 reviews
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Hillary Brenda's profile image
Hillary Brenda 
8 years ago
Anna Osullivan's profile image
Anna Osullivan 
8 years ago

Come here if you want your animal abused....a friend of mine brought her dog into this store to have a picture taken with santa instead she has to deal with a ride employee who decides to man handle her dog and grab her leg, the leg where the dog has a tumor, causes pain to the dog...how dare a place that is supposed to be animal friendly hire someone who is abusive to your precious babies. If one employee acts like this how many others work there? The poor dog should not have been treated that way. Not to mention when my fr... read more

Nicole Lindley's profile image
Nicole Lindley 
8 years ago

This terrible person who dont care about the poor pets and the owners should get the sack, no person who is behaving like that should work with pets. Its sad to hear that and read also that the store Manager is not responding by the owners who have been treated like that and the poor dogs been caused any pain what so ever. Its not professional also no good prestige for the shop and this has come all the way to germany very very sad 

Tosa PM's profile image
Tosa PM 
8 years ago
Donna Musick's profile image
Donna Musick 
8 years ago
Manu Sharp's profile image
Manu Sharp 
8 years ago

A friend came to your store with her sweet dog to get pictures taken. Her baby has cancer and that's bad enough itself. But the girl , working at your store, treated them not only very unfriendly and unprofessional, she also HURT this poor dog by grabbing him harsh on his leg and later pushing him away with the buggy!! He needs additional pain meds now!! SERIOUSLY?? This should be taken care of !! That's worst costumer service EVER!! Makes me and several others NOT want to shop at pet smart EVER AGAIN!!!!! My suggestion: hir... read more

Helen Cook's profile image
Helen Cook 
8 years ago

I have now heard too many horror stories from dog owners about your stores!! WTF???? WHY AREN'T YOU DOING SOMETHING ABOUT THESE IGNORANT,INCOMPETANT EMPLOYEES?!?!?!? I have spent alot of money in your stores...BUT NO MORE!!! A boycott has been declared and I will not EVER spend ANOTHER PENNY at one of your "PetStupid" stores!!!! Watch Petco outsell your sorry stores!!! 

Terri Buchanan's profile image
Terri Buchanan 
8 years ago
Bob Anders's profile image
Bob Anders 
9 years ago

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.3 star rating with 1,725 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open tomorrow at 9:00 a.m. 

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