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Petsmart

4.1

About this business

Location details

635 Vann Dr, Jackson, TN, 38305, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,810 reviews
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Brittany Tolley's profile image
Brittany Tolley 
8 years ago

Went in with family tonight to purchase a bearded dragon. Waited and waited and waited for someone to help us. Finally got bored of standing there and went to find a tank. Found a starter kit for a bearded dragon, food, sand, and stuff to go in the tank. Went back to where the animals were. Girl finally shows up to help us. First off, she's really rude. They wouldn't sell us the bearded dragon bc of the tank size. Instead of offering to help us find what we needed, they were ready for us to leave so they could close. I can't... read more

Cade Tolley's profile image
Cade Tolley 
8 years ago

My family and I went to purchase a bearded dragon. After waiting 30 min to be helped, we finally decided to find a tank and other supplies so we could just get our pet and check out. We found a reptile starter kit that had a picture of a bearded dragon on it. When someone finally came to help us, she informed us we couldn't buy a dragon because that tank was too small. This wouldn't be a problem if she would have offered to help us find a proper tank. Nope just argued with us. Lost over a $200 sale because you couldn't find ... read more

Ashton Tolley's profile image
Ashton Tolley 
8 years ago

Lost a 200 sale because they wanted to argue with me instead of selling me what I needed m. Very poor service and rude staff. 

Debbie McGee Coleman's profile image
Debbie McGee Coleman 
9 years ago

I have a long haired minature dauchsund that I brought to these people to groom. They cut all the hair off her tail and shaved her belly. Her hair never grew back to look the same. I just thought this was bad until I saw puctures of a little dog they groomed (butchered) this weekend. These people should not be allowed to touch an animal. 

Ruth Anne Canada Ramsey's profile image
Ruth Anne Canada Ramsey 
9 years ago

Daughter's puppy was burned with shears, has weeping sores, on antibiotics and pain meds after "grooming" here. Please save your dog's life and don't come here! 

Lynda K. Davis's profile image
Lynda K. Davis 
9 years ago
Jacqueline Keith's profile image
Jacqueline Keith 
9 years ago
Dederic D. Crisp's profile image
Dederic D. Crisp 
9 years ago

Staff wasn't friendly or helpful, the young white guy that waited on me was a bit unwelcoming, but the customers we're nice. 

Amanda Harvey's profile image
Amanda Harvey 
9 years ago

Staff is helpful. I've used Megan for nails on my dogs, she always does a great job. Love being able to walk in for a quick N& grind. Great prices. 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.1 star rating with 1,810 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open on Monday at 9:00 a.m. 

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