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Petsmart

4.1

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Jackson PetSmart today! 

Location details

635 Vann Dr, Jackson, TN, 38305, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,779 reviews
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Megan Paige Davis's profile image
Megan Paige Davis 
5 years ago

Apparently, it’s this stores policy to close 1 hour early. Online and this Facebook page says store closes at 7 pm on Sunday’s, however, it seems they’ve decided to close at 6 pm this Sunday. Very unfortunate as multiple customers tried to enter the store doors around and after 6 pm and were turned away. I was told online hours were listed as wrong, although another customer was told the manager decided to close early. Whatever the story, this isn’t good business practice. 

Mary Flynn's profile image
Mary Flynn 
5 years ago

#petsmartgrooming Thanks Victoria! Scooter looks great! 

Ken Longmire's profile image
Ken Longmire 
5 years ago

do not go to The Grooming Salon there you have to bring your papers on your dog every time you go there they don't keep records there I guess tired of it won't go back 

Ashley Cochran's profile image
Ashley Cochran 
5 years ago
Alex Gielis's profile image
Alex Gielis 
6 years ago

I got a bearded dragon here and the Associate knew what she was really talking about, thank you Very much for helping me adopt this wonderful little addition to my family. 

Sharon Maness Mays's profile image
Sharon Maness Mays 
6 years ago

I totally would never recommend this PetSmart or any other for the sole reason of how they refused to sell my daughter a 16cent goldfish for her ten gallon tank. Then the manager had the nerve to tell me they were weren’t properly caring for a fish they refused to even sell us. I will be contacting the district office on this issue. I mean I’m all for animals rights but this is a 16 cent goldfish. Wake up people. 

Ariel Boots Zeigler's profile image
Ariel Boots Zeigler 
recommend  Recommended
6 years ago

You need to get all your cashiers on the same page. We went in there the other day I went home with an animal bought most of the stuff for it had a coupon the cashierSplit the transaction in half so we could use the coupon two times, Went there a different day and the night cashiers had a problem about using the coupon twice. (Online coupon that should only go through once went through probably four times or more. ) Other then that the staff has always been great and know what they are talking about. Unlike pet co who said t... read more

Whitney Chadwick Ayers's profile image
Whitney Chadwick Ayers 
6 years ago

People usually go to these pet stores for help and to learn how to take better careof their pets. There is a young lady working here that is condescending and seems annoyed by questions. Last night, this Pet Smart officially lost my business as I was offended by this attitude the last time I was there, but gave it another chance in case this employee was having a bad day. I think it’s great she is so knowledgeable, but you all need to work on how your employees interact with customers...regardless if the customer is new to o... read more

Debbie Butler's profile image
Debbie Butler 
recommend  Recommended
6 years ago

The merchandise that I was looking for was easy to find 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.1 star rating with 1,779 reviews. 

When is Petsmart open?

Petsmart is open now. It will close at 6:00 p.m.  

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