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Petsmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Louisville PetSmart today! 

Location details

3580 S Hurstbourne Pkwy, Louisville, KY, 40299, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,541 reviews
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Dianne Watson Ware's profile image
Dianne Watson Ware 
6 years ago

I have been bringing my dog here for a few years. And I have never had any trouble until today. I specifically said do not shave my dog. If you don’t want to groom him I’ll come back and get him. I dropped my dog off at 1:30, he was done until 7:00. And he was shaved. He looks horrible. 

Randi Kay Mills's profile image
Randi Kay Mills 
6 years ago

2nd time trying to take my baby to the groomer here. FAIL. wouldn’t send my worst enemy this place. 

Kelly Gribbins's profile image
Kelly Gribbins 
6 years ago

I honestly never had a problem with PetSmart until today. My husband and I asked a lady about the muzzles and the differences between the plastic, mesh, metal and she stood there and lectured us about it. she legitly made it seem like I was abusing my dog or purposely trying to kill it and said that my dog needs better training! Needless to say I have never felt so embarrassed and most likely will not return. Of course she wasn't wearing a name tag so I don't know who she was. I was trying a new approach to bath time for my ... read more

Megan Mulcahy's profile image
Megan Mulcahy 
6 years ago

Both our dogs have went through all of the training classes with Amanda Armstrong and we are super happy with her and our results! I Highly recommend her for training! 

Mike Hall's profile image
Mike Hall 
7 years ago

Thank you Amanda. Bear looks awesome and he loves his summer hair cut already. 

Chris Peak's profile image
Chris Peak 
7 years ago

The grooming dept at Hurstborne has done nothing but go down hill in last year won't go back 

Heather Simpson-Lamb's profile image
Heather Simpson-Lamb 
7 years ago

I wouldn't have my dog groomed there....but but her food only because its close to home 

Ali Ashley's profile image
Ali Ashley 
7 years ago

Had a bait & switch situation today at their grooming salon. The associate who checked my dog in convinced me to add on services to what I asked for by saying it would cost $35, rather than $25. I agreed. In the midst of dealing with my squirmy puppy she had me sign a paper, pointing to the emergency contact info on it, and I believed it to be nothing more. Upon my boyfriend picking her up an hour and a half later, they asked him for payment of $45. When I called and explained, they told me I had signed agreeing to pay $45. ... read more

Chris Ti's profile image
Chris Ti 
7 years ago

Columbus was a big help, whereas everyone else totally ignored me! 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.2 star rating with 1,541 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open tomorrow at 9:00 a.m. 

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