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Petsmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Louisville PetSmart today! 

Location details

10308 Westport Rd, Louisville, KY, 40241, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,613 reviews
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Cassie Lynn Scalf OBrien's profile image
Cassie Lynn Scalf OBrien 
5 years ago

We boarded our dog Thor with Pet Smart for 1 week while we were our of town. When we returned, and picked up Thor he was making horrible, almost screaming like noises. Yesterday the noise was even worse and Thor was throwing up all over the house. We took him to our vet and they told us that it appears Thor has Kennel cough. Well, since they require that your pet have the shot to prevent this, which we did, how can this happen? Thor has been up all night coughing and throwing up and this morning he isn't any better. I'm extr... read more

Patrick Williams's profile image
Patrick Williams 
6 years ago

Robin & Rondney are terrible and can't tell the truth 

Caitlyn Fine's profile image
Caitlyn Fine 
6 years ago

LOVE the doggie day camp here! My pup is always excited to go and always tired when he gets home. All of the store employees are great and super friendly! 

David Linear's profile image
David Linear 
6 years ago

rude staff very impolite and unprofessional 

Allison Rogers Kemelgor's profile image
Allison Rogers Kemelgor 
6 years ago

Disaster scheduling my 2 dogs grooming. THEY told me one time (12:30 pm) and put it in their system at 5pm. Their suggestion was to let my dogs be caged for 6 hours (dropped off early) and not be taken out to the bathroom. Awful customer service! So disappointed! 

Linda Garrity Wright's profile image
Linda Garrity Wright 
recommend  Recommended
6 years ago

Everything! Knowledgeable and friendly staff! 

Chris Kurtz's profile image
Chris Kurtz 
7 years ago

Terrible place 

Samantha Leigh's profile image
Samantha Leigh 
7 years ago

I just finished a 6 week puppy training class with Linda at this Petsmart and couldn’t be more happy with my decision! If anyone is looking for a trainer I HIGHLY HIGHLY recommend Linda at this Petsmart!!! She is wonderful and her method of training is easy to understand and effective. I left each class feeling confident to train my puppy with the skills Linda taught us. I can’t say enough great things about Linda and this Petsmart! 

Kim Heffernan Moore's profile image
Kim Heffernan Moore 
7 years ago

I loved it Very helpful super friendly unbelievable clean not like the rest in Louisville you must check out the Pet Hotel there and the Day camp Cristina Colon went far and beyond out of her way to help customers she definitely belongs on the sales floor and not behide a register 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.3 star rating with 1,613 reviews. 

When is Petsmart open?

Petsmart is open now. It will close at 6:00 p.m.  

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