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Pets Best Insurance
- Insurance
- Boise, ID
About this business
Location details
2323 S Vista Ave, Ste 100, Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWe’ve had Pets Best for about 6 months for our puppy. We love their vet help line for questions and guidance. And they are true to their word as far as coverage. It took about 2-3 weeks to process our recent claim, which is frustrating, but they did send a email to explain why so we weren’t left in the dark. We’re very thankful for this insurance because it allowed us to get our pup the urgent care he needed without having to hold back because of finances. I think most people leaving negative feedback may not have read their... read more
RecommendedWe’ve had our dogs for 2 1/2 years and they’ve both been sick multiple times! Pets best has always been fast and easy to deal with! I couldn’t recommend them more, they have saved us a ton of money!
What an unbelievably misleading name for this insurance. When we adopted our dog, it was recommended we get insurance on her. Therefore in the event on an emergency, we had the peace of mind that cost would not be an object in providing the best quality of life for our pet. We chose this insurance, over countless other pet insurance. The mission statement even states they want to "strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.... read more
Waste of money! Buyer beware! All is well when your pet isn’t sick. But as soon as they get sick this company does everything they can to not help you with paying the bill. They demand records which we couldn’t produce since our dog is a rescue. Waste of money! Never again!
😪 I don't believe they can improve.
Every new bit of information you provide about your pets health is another 5 days you have to wait. My dog may have cancer and I can't afford to pay for the CT scan to confirm it from out of my pocket. That's what insurance is supposed to be for.
I took my dog to the vet for a possible UTI. When I submitted the paperwork they took 30 days to deny it because they said they didn’t receive enough info. We submitted every single document from her birth and even contacted our vet and they sent us her purged file to submit but yet again 🤷🏾♂️ not enough info. I’m giving one more try with the same information cause i cant get any more info but then I’ll switch
I have asked repeatedly for an email or a call the night/day before I am charged for my pets' policies and I am still waking up to random charges on my credit card. Its not too much to ask!!! Give me a heads up before you charge my credit card $450! For years I've been asking for this simple service. Unbelievable.
Not use loopholes to screw people. Just like every other insurance co. they find ways not to pay. Its horrible
Frequently asked questions about Pets Best Insurance
How is Pets Best Insurance rated?
Pets Best Insurance has a 3.9 star rating with 6,123 reviews.
When is Pets Best Insurance open?
Pets Best Insurance is closed now. It will open at 9:00 a.m.
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