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Pergo Inc.
- Flooring
- Garner, NC
About this business
Pergo is one of the world's leading flooring brands. It is a markets laminate flooring products in more than 30 countries. The company maintains operations in North America, Europe and Asia. Pergo maintains a network of home improvement stores that serves through over 5,000 independent specialty retailers. Its stores offer accolade, presto, commercial, prestige and casual living collections in various colors. The company's stores provide products in Allendale oak, American beech, Atlantic maple, Asian mahogany, Yorkshire che... read more
Location details
1001 Pergo Pkwy, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I didn't have to give them 1 star because their product is defective. I purchased sheet linoleum for 4 rooms in my home. The installer showed myself and a young handyman helper the defect. I made the purchase through **** *****in Johnson City, TN. The people from **sent a sample to them for review. In the meantime we are out the money for that. I purchased vinyl plank which my handyman installed. He did a great job. But now I am waiting at the mercery of Mohawk to determine whether or not they will refund us our money... read more
Purchased Mohawk Pergo floors from ****'s about 4 years ago. The Salesperson raved about their waterproof guarantee and their lifetime waterproof warranty. They were installed in the majority of our downstairs ( approx. $9000). A little over a year ago the ones in the dining room started bubbling and coming up. Showed pictures to ***** and they said they should definitely be covered including labor. The process of filing a claim was arduous at best. I have read numerous Mohawk reviews and EVERYONE receives the same canned re... read more
Terrible company do not buy from them. We have a total of 26 rentals and have purchased flooring for them throughout the years. There are good and bad products but Mohawk is the absolute worst. Recently spent money on a high quality mohawk floor and half of the flooring has been bad or ruined while being put together by professionals. The team of installers even said it was a faulty product. So now I have a faulty floor that 1/3 of my purchase came out of the box broken or broke during setup. I put in a claim and Mohawm skir... read more
We had Mohawk carpet installed 2 years ago by *****Flooring in ************. We did not buy the cheapest grade of carpet. It looks like it has been in the house for 20-30 years. Very worn down. Mohawk is saying it needs to be cleaned but that WILL NOT FIX the fact that it looks beat down and worn in traffic areas in just 2 years - that only tells me that in another 2 years or less it will look the exact same. We aren't stupid - cleaning will not change the quality of the carpet!!!! We paid $7,000 and the carpet that had been... read more
Purchased Mohawk laminate flooring throughout my home 3 yrs ago, the flooring is cheap, with a faulty locking mechanism. It has been discontinued , Every room has separated planks with curling, sharp edges. Notified Mohawk headquarters at least 40 times with emails, calls back and forth. They finally had an inspector come out after 1 year of writing and complaining to corporate, he agreed the floors were not holding in place as they should, poor quality, but he doubted Mohawk would replace planks due to areas that may not be... read more
My purchase of Mohawk carpet from H D was a big disappointment. Showed serious wear after less than a year after installation. I made a complaint to HD 13 months after installation. HD is supposed to stand behind what it sells, but they claim I broke the warranty by not producing a receipt for a professional cleaning 12 months after installation. Really? Shampoo a clean carpet to defend its wearing out so quickly in a low traffic bedroom area that is not in any way soiled and where no shoes are worn in the house. Let the buy... read more
Well I used to think that their Karastan carpet was pretty good quality but, I was wrong. The lot to lot variation is less than acceptable and their quality control is pathetic. I wouldn’t recommend buying any of their products- RUN FOREST RUN!!!
Mohawk customer support said I could clean my carpet with a vacuum from their approved list of 16 approved vacuums of 2022. So I bought a Dyson Animal 2 which they said was acceptable. Then I asked to speak to the tech support division and they absolutely not as that vacuum is not on their approved list from the Carpet and Rug Institute. So after buying the vacuum on sale because it was marked down for Christmas I checked with the tech support division and they said they never heard of this list and that I shouldn't use the ... read more
I bought Pergo Portfolio + WETPROTECT TECHNOLOGY. In short I WASTED my hard earned MONEY!!! It was installed in July and August 2021. Here it is December of 2022, not even fully paid for yet! My floor is rolling up on the edges. We had a dog that would urinate on it while we were at work. As soon as we came home it would be cleaned up! Mohawk has been very hard to deal with and ended my claim without even sending anyone out to check it! Now I will be cutting the bad parts out and refilling with wood putty! DON'T WASTE HARD E... read more
Frequently asked questions about Pergo Inc.
How is Pergo Inc. rated?
Pergo Inc. has a 2.6 star rating with 96 reviews.
When is Pergo Inc. open?
Pergo Inc. is closed now. It will open at 9:00 a.m.
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