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Performance Toyota

4.4

About this business

We'll Put A Smile On Your Face! Experience Performance Toyota, conveniently located just minutes from anywhere in the Greater Cincinnati, South Eastern Indiana, and Northern Kentucky area. We have a huge selection of new Toyota vehicles, including Camry, Corolla, RAV4, Avalon, Highlander, Tacoma, Tundra, Prius, C-HR, Sienna, Sequoia, Land Cruiser, and the Toyota 86 Sports Coupe. We always have a great selection of Certified Toyota Pre-Owned Vehicles as well as many other makes and models of used cars. Plus, we offer Toyota C... read more

Location details

5676 Dixie Hwy, Fairfield, OH, 45014, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.44,083 reviews
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Erika Van Petten's profile image
Erika Van Petten 
recommend  Recommended
4 years ago

Monica Delgado was such an amazing sales person, she made it so easy and was so nice throughout the entire process! 

Davey M Rogers's profile image
Davey M Rogers 
4 years ago

Horrible wait times for anything. Under estimating time to wait for service. Over three hours for just a tire rotation. Service has gone down the hill completely. Advisors no longer seem to care about the customer. 

Business response:

Hello, Mr. Rogers. My sincerest apologies on your recent visit. We are working diligently to staff back up to the current demand while at the same time trying to accommodate as many people as we can. The time you waited was definitely excessive and my promise to you is that on your next visit we will be back to providing levels of service better than what you have received in the past. Thank you for taking the time to provide feedback as it only serves to make us better. James Rowan, Service Manager Performance Toyota 

Nikki Cramer's profile image
Nikki Cramer 
4 years ago

the have you make an appt just to make you wait 2 hrs for your car to get an oil change and tire rotation. Then come to find out your vehicle was done for some time before we went looking for our keys and they just left our paperwork sit so they could go to lunch. There are to many Toyota dealerships around to play their games!!! 

Business response:

Ms Cramer, Thank you for choosing us to service your vehicle. My apologies on your recent service visit. As we are working diligently to re-staff to handle the current demand we unfortunately are experiencing some extended wait times during portions of the day. Communication is the key and I appreciate your feedback as it will only make us better as we move forward. I look forward to seeing you on your next visit and providing a level of service that is even better than what you were used to in the past. James Rowan, Service... read more

James Calihan's profile image
James Calihan 
recommend  Recommended
4 years ago

Their professionalism and honesty. Rashawn Jackson has always treated my wife and I with the up most respect, and we are grateful to him. also, Rashawn Jackson answered all of our questions when we called and had one. 

Kristen Nicole's profile image
Kristen Nicole 
4 years ago

Never ever would I recommend Performance Toyota!! I walked in, had an idea of what I wanted, but wasn’t positive. I felt pressured into purchasing my vehicle. I feel as though they saw a single woman and took advantage of me. Regardless of that, I left with a new vehicle, a 2017 RAV4. I left feeling uneasy but was in dire need so I just went with it. I purchased my car on 04/28. Wouldn't start after I got off work on 05/25. After several attempts, it finally started with hesitation. Same thing the following day. Called the d... read more

Terri Tyler's profile image
Terri Tyler 
4 years ago

ATTENTION!!! Not handicap friendly! My girlfriend and I went here on a Saturday and Sunday looking for a used car. Brandon our salesman was awesome tried hard to get us in something. our credit sucks and needed to get a co-signer we knew it was a long shot because we are in over our heads in the current car. Thanks anyway Brandon! I'm paralyzed and use a wheelchair to get around. So we get there and there is only 2 handicap spots but they weren't blocked.....awesome! We go in sit down and I need to go out to get some paperwo... read more

Borikobe Rosado's profile image
Borikobe Rosado 
recommend  Recommended
4 years ago

great staff got me a toyota 86 trd 

Melissah Mccray's profile image
Melissah Mccray 
recommend  Recommended
4 years ago

Everyone I talked with was friendly and went out of their way to help me get new me new car. 

Jason Hale's profile image
Jason Hale 
4 years ago

Great vehicles....very poor vehicle service! This is the 4th oil change here that I've had to hunt them down for my wheel lock key because the technician forgot to put it back in my vehicle. Price just increased another $15 for my oil change and what used to be a 45-60 minute oil change has now grown into almost 2 hour event...even when I'm the first one in line when the garage door opens at 7:00am! Last summer I had an oil change and they forgot to push the dipstick into the tube....left it sticking out 12 inches. I've talk... read more

Frequently asked questions about Performance Toyota

How is Performance Toyota rated?

Performance Toyota has a 4.4 star rating with 4,083 reviews. 

When is Performance Toyota open?

Performance Toyota is closed now. It will open at 9:00 a.m. 

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