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Pep Boys Auto Parts & Service

3.9

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

305 Center St, Auburn, ME, 04210, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9731 reviews
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Ashley Rae Farrell's profile image
Ashley Rae Farrell 
recommend  Recommended
4 years ago

huge thank you to Eric manager at the auburn pep boys. beyond great customer service and made sure he stayed incredibly professional. with all the hassle I have had from this particular store it was a breathe of fresh air to have someone new in charge and do their job gracefully!!! 

MrPatrick K Magee's profile image
MrPatrick K Magee 
4 years ago

So had Pep Boys do alignment on my truck a few weeks ago. Guy did a good job but told me he found a few issues with it. Fine he lined it up perfectly. So I change upper ball joints,control arm bushings, wheel bearings and brakes,sway bar bushings, and inner and outer tie rod ends. Go back last week to get it alignment due to all the work I did...guy does it cool. Get in truck...steering wheel cocked to one side...turn right back and tell the guy its not right. They have a little confidence and come.back.and say my frame must... read more

Ross Boardman's profile image
Ross Boardman 
4 years ago

Absolute trash service and workmanship. We are currently in talks with the State of Maine Attorney General's office regarding this location. The BBB is the next step. Only bring your vehicle there if you have a death wish. 

Phil Michaud's profile image
Phil Michaud 
4 years ago

pep boys has got to be one of the most crooked auto mechanics shop in america. They will jack up their prices, tell you you need way more than you need, and if that doesn't work, they'll break things so you have to come back. They tried to tell me I needed a control arm, axel, and multiple other things, jacking up the price to well over $1000.00. All it took was a ball joint and $150.00. Do not go to pep boys. They're crooks. not sure how they sleep at night. 

Joshua Levesque's profile image
Joshua Levesque 
recommend  Recommended
4 years ago

a huge shout out to the guys at pep boys! they have been so helpful this past week no matter how many times I called or been in they never once gave me attitude they were always helpful and kind! and when I needed help they didnt even hesitate to tell me to come in and they would give me a hand with a part I was having a hard time with! thank you so much you have made this job I'm doin that much easier! 

Ralph W Green's profile image
Ralph W Green 
5 years ago

Place is a joke don’t waste your time 

Don Kimball's profile image
Don Kimball 
5 years ago

always great service. and a reasonable price. 

Kim Sylvester's profile image
Kim Sylvester 
5 years ago

Crooks , that’s why........ told me I needed 950 $ worth of brake job to get a sticker..... Got it done for 1/3 of that at Meineke and didn’t need half of what they said I did. When I asked them after, what the deal was, I was told the mechanic should have looked at it better when he told me that I needed the parts...... BEWARE 

Samantha Levesque's profile image
Samantha Levesque 
recommend  Recommended
5 years ago

I just dropped my car off for some service and a state inspection and not only were they quick they called and age us an update on how everything was going. They have also been quick and great at what they do! I love the service here! 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 731 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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