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Pep Boys Auto Parts & Service

3.9

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

101 Metro Ave, Evansville, IN, 47715, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9578 reviews
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Chey Merriman's profile image
Chey Merriman 
3 years ago

I would leave 0 if I could. I made an appointment with a confirmation number, all I needed was a tire repair, 15 minutes tops, Scott told my boyfriend that the appointment didn’t exist, despite my confirmation, and was eating crackers the entire time talking to him. My boyfriend is hard of hearing and had to repeatedly ask him to speak up. Another worker came up and offered to do it, because again, it’s a quick service, and Scott told him no and that we would have to wait an … See more 

Kayla Gail Hall's profile image
Kayla Gail Hall 
4 years ago

Do not take you vehicle to pepboys in Evansville indiana!! Took my 06 Dodge Durango to get new tires, oil change, and a alignment! This is what they done to our oil pan to try to fix it after they broke the bolt off on the inside of the oil pan! They are not willing to reimburse me for the price of the new oil pan and shop fees to fix it! They also left the tire lug nuts lose on both passinger side tires! Please share this to get the word out abought this poorly operated bissness! 

Donny Shemwell's profile image
Donny Shemwell 
5 years ago

Worst shop "manager" ever on 1/26/20. Went by at 130pm to get a tire plugged and the guy told me to come back at 3 and they'd get it fixed. Came back at 3 and sat...and sat...walked outside 2 different times and he's out there on his phone. Shop was NOT busy but it was clear they were gonna milk the clock until closing time. Finally, at 4pm after an hour of sitting i told him i needed the keys back i couldn't continue to sit there and he gives me the keys back. No apology, no explanation or reason as to why they couldn't get... read more

Patricia Swayne Galloway's profile image
Patricia Swayne Galloway 
recommend  Recommended
5 years ago

Traveled from Southern Illinois to get tires on Sunday. Very friendly and quick service. Great deal on tires too! 

Perri Huddleston's profile image
Perri Huddleston 
recommend  Recommended
5 years ago

Fast, friendly service!!! 

Samiel Allen's profile image
Samiel Allen 
recommend  Recommended
5 years ago

Even though it was one hour before close and they only had one technician on duty, they installed a new battery in my 2010 Journey. One might not think that is a big deal, but it required removing the drivers side steer wheel and tire, pulling back the splash guard,which was held on with zip ties, to remove and replace the battery. Then they had to put it all back together. Got me back on the road, and even gave me a discount coupon. to help me save some money. more importantly, kept me from being stranded 30 miles away from... read more

Mawma Bear's profile image
Mawma Bear 
6 years ago
Joe Scott's profile image
Joe Scott 
6 years ago

Order parts and get everything but the main part I really needed. Now had to order from someone else and it’s going to be a few more days my car is down. I was a first time client. Won’t buy another thing from them 

Teresa Johnson's profile image
Teresa Johnson 
6 years ago

Came in thinking I had a battery problem. Nope. It was the starter. I had no appointment and my car was done within the hour. Thanks!! 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 578 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:30 a.m. 

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