Pep Boys Auto Parts & Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pep Boys Auto Parts & Service

3.6

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

4500 Lafayette Rd, Indianapolis, IN, 46254, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.6591 reviews
Select a rating
Elsie King's profile image
Elsie King 
7 years ago

Very unhappy customer. I was at your store 2 times and you wouldn't stand behind the tires you sold me. Save your money and go somewhere else! 

Michael Hoyt's profile image
Michael Hoyt 
7 years ago
Leann Reynolds's profile image
Leann Reynolds 
7 years ago

Never again. It's going on 3 hours after the appointment time we scheduled days in advance. When we arrived they told us they were running behind and it could be up to an hour. So far, no one has even looked at our car or given us an update on how long it will be. People who walked in after us have come and gone. Edited to add: I went to the counter to ask what the hold up was. The woman at the counter said that they had pulled someone else's car, who came after us. They had to finish that one, another hour, then it would be... read more

Ray Lellis Vieira's profile image
Ray Lellis Vieira 
7 years ago
Robin Andis-Woodcock's profile image
Robin Andis-Woodcock 
8 years ago

I got 2 tires on my car told them they are for the front they put them on the back not happy with it taking them 2 hrs and i was waiting and now they won't put them on the front 

Kristin Busack's profile image
Kristin Busack 
8 years ago

Fixing our RV tire even though they don't usually provide the service and we can't fit in their garage. 

Keyona Smith's profile image
Keyona Smith 
8 years ago

Rodney is the BEST....He did an AMAZING job...�� 

Bambino Carter's profile image
Bambino Carter 
9 years ago
Michelle Sapp Ballard's profile image
Michelle Sapp Ballard 
11 years ago

A special thank you to Pep Boys and their generous donations that helped our 'invade for a cause' benefit! You guys are awesome! 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.6 star rating with 591 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com