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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

24600 Gratiot Ave, Eastpointe, MI, 48021, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.8982 reviews
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Michelle Peterson's profile image
Michelle Peterson 
4 years ago
Michelle Peterson's profile image
Michelle Peterson 
4 years ago

Almost $1,800 and they didn’t fix have the issues I asked them to after having it there for over 2 weeks.Say they can’t bleed the brake lines because they don’t have the proper tools (I’ve bled brakes in my driveway before) but can change the caliper, abs module and valve?Asked for an alignment, had to take it back because it wasn’t done, and they still didn’t fix it. … See more 

Michelle Peterson's profile image
Michelle Peterson 
4 years ago

Almost $1,800 and they didn’t fix have the issues I asked them to after having it there for over 2 weeks. Say they can’t bleed the brake lines because they don’t have the proper tools (I’ve bled brakes in my driveway before) but can change the caliper, abs module and valve? Asked for an alignment, had to take it back because it wasn’t done, and they still didn’t fix it. I take it to a dealer auto shop, and am now being told that things weren’t fixed properly and bolts not tighten correctly. Being told I have to spend another... read more

Alexandre Scartezini's profile image
Alexandre Scartezini 
5 years ago

WORST “NO” OIL CHANGE EVERTwo weeks ago, I took my Fiat 500 Abarth to PEPBOYS at 24600 Gratiot Ave, Eastpoint MI to have an oil change and I had the worst service experience in my life.Fact 01 - SHOPPING… See more 

Alexandre Scartezini's profile image
Alexandre Scartezini 
5 years ago

WORST “NO” OIL CHANGE EVER Two weeks ago, I took my Fiat 500 Abarth to PEPBOYS at 24600 Gratiot Ave, Eastpoint MI to have an oil change and I had the worst service experience in my life. Fact 01 - SHOPPING... Continue Reading 

Bob Frauce's profile image
Bob Frauce 
5 years ago

Excellent service and fast 

Chelsie Calienté George's profile image
Chelsie Calienté George 
5 years ago

Your employee Dereck Hutchinson is racist and is all on Facebook saying how black people can't raise kids. Saying we don't need to reproduce and whatnot. That's not cool at all and this is the type of stuff you hire and allow to work in your place of business is beyond me! I will be reporting this to your corporate offices! 

Roger Cuthbertson's profile image
Roger Cuthbertson 
recommend  Recommended
5 years ago

They do a great service and they are reasonable. Just had my heater motor replaced and 4 new tires. 

Jeanine Laird's profile image
Jeanine Laird 
recommend  Recommended
5 years ago

I’ve just overwhelmed by the kindness and helpful staff at this place!! Telling me all the details and how to place my rebate. Thank you so very much! Tires are awesome!! 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 982 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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