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Pep Boys Auto Parts & Service

3.9

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

7725 W Newberry Rd, Gainesville, FL, 32606, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.91,248 reviews
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Tadd Fouch's profile image
Tadd Fouch 
8 years ago

Worst experience ever at this location. Had to wait an hour to get a battery change. They had to ring the battery up twice because they did it wrong the first time. Tried to over charged me when it was rang up through the service dept. Original purchase is still on card because I was told it would take 48 hours for it to void. All for their mistake. Avoid this location if at all possible. 

Josh Taylor's profile image
Josh Taylor 
8 years ago

These people can't even set up an appointment on two separate occasions. 100% incompetent !!!!!!! Don't waste your time!! 

Barry Smith's profile image
Barry Smith 
8 years ago

Over 2 hours to do a simple oil change!!! That's ridiculous!!!!!!!! 

Brenda Ridenour Lueck's profile image
Brenda Ridenour Lueck 
8 years ago

These guys are SO AWESOME!!!! Thank you and God Bless you!!! We are from Wisconsin heading home and had a flat tire on our 5th wheel camper on I-75 one mile from their exit. They worked us in when we were able to get here on this busy Sunday afternoon and are putting a new tire on for us!!! You guys are THE BEST!!!! 

Abby Carpio's profile image
Abby Carpio 
8 years ago
Amberlynn Jo's profile image
Amberlynn Jo 
8 years ago

We got a flat tire today, and my mom and I (as well as the nice young man who tried to help us) couldnt change it because the lugs were on too tight. Cindy at Pep Boys put on our spare for us at no cost! We greatly appreciate it and will be back when we can buy new tires! 

Cathy B Roberts's profile image
Cathy B Roberts 
8 years ago
Matthew Ellis's profile image
Matthew Ellis 
8 years ago

Thank you for reminding me why I haven't been here in 8 years. You overcharge, under explain, and don't care. If you feel like throwing your money away, this is the place for you!!! 

Tiffany Sheppard's profile image
Tiffany Sheppard 
9 years ago

8am appt for tire balance....10:06 and Im still here....service sucks....car driving up and leaving before me...NEVER WILL GET ANYMORE OF MY MONEY..... 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 1,248 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:00 a.m. 

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