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Pep Boys Auto Parts & Service

4.2

About this business

Pep Boys retail and service location stocking over 15,000 more parts and tires at lower prices. Introducing Wagner brakes, Moog suspension and Champion products along with all of the tools and garage equipment to do-it-yourself. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop... read more

Location details

260-310 NJ-73, Pine Hill, NJ, 08009, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.2851 reviews
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Carmen Giannone's profile image
Carmen Giannone 
6 years ago

Store manager melissa here is rude and disrespectful to her paying customer I was a victim of road rage today and because the person is known to her she started to give me an attitude and belittle me In the parking lot as if I didn’t just go and spend money in her store Video soon to come as soon as I figure out how to upload Them here 

Jacqueline Augustine's profile image
Jacqueline Augustine 
6 years ago

I made an appointment for 11 a.m. for an oil change. After waiting 90 minutes I found out that they hadn’t even started working on my car cause they were short-handed. The lady then says “didn’t the guy tell you when you checked in that there was a couple hour wait.” No he hadn’t and two that’s why I made an appointment. Waste of my time. Do not go to this Pep Boys. 

Lorraine Nastri's profile image
Lorraine Nastri 
7 years ago
Joanne Butler's profile image
Joanne Butler 
7 years ago

That were my first time there for service, I thank because you a lady they take the advantage off you when it come to parts that needed on your vehicle, I'm praying that I made a good choice. 

Alexander Harvey's profile image
Alexander Harvey 
7 years ago

Worst experience at a shop ever! Not only did they not do the one simple thing that i asked them to, they performed tests i specifically told them not to and then tried selling me things i didnt need. When i attempted to talk to the tech he ignored me and proceeded to talk to the service writer right in front of me. As a licensed and experienced mechanic i was completely appalled at there disrespect and crappy service. Its places like this that give mechanics a bad name. Never go here! 

Kellie Stone Walker's profile image
Kellie Stone Walker 
7 years ago

Matt Smith mechanic ⭐️⭐️⭐️⭐️⭐️⭐️Sharon and John service writer are great as well😀😀😀😀😀 

Val Jerue's profile image
Val Jerue 
8 years ago

One star is absolutely pushing it for this place. After getting my car to them on a spare tire that will hardly get my car around, they tell me they will not give me a new tire and less I replace all four. my other tires were in perfectly good condition and there is no reason for this. What an absolute scam. Trust me, take your car elsewhere 

Cee Renee's profile image
Cee Renee 
8 years ago

I had a reservation and still had to wait 2hrs for an oil change! 

Bob Giacobbe's profile image
Bob Giacobbe 
8 years ago

1 star is to much. Called for a part and was told it was in stock and they there were closing at 8pm. Figure my surprise when I arrived at 7:55 and the door was locked. After getting someone's attention I was told that they could not help me because the manager had already closed the register also I was told if I came back in the morning I could get a discount but when I told them I would give them cash now for even more than it was worth I was told they didn't have it. The manager Melissa did not even give me the courtesy t... read more

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4.2 star rating with 851 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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