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Pep Boys
- Auto Parts & Supplies
- Hampton, VA
About this business
Pep Boys Hampton on W Mercury Blvd has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online.
Location details
2224 W Mercury Blvd, Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Lavar" at the front counter possesses a nasty, truculent, and a mocking attitude. He is totally money-hungry in the way he treated me this morning. As well, he affirmed he does not need to show any consideration for customer's interests and concerns in performing his work. He treated me personally in a quite mean spirited manner ... and that is what he got back from me. "Brian" on the other hand is a nice person and possesses great customer skills. I was willing to have my work done at Pep Boys because of his caring attitud... read more
I have a 95 Tahoe and needed a battery, figured I'd check Pep Boys Price wasn't bad but when I saw they offer installation for $14.99 and then say Your vehicle has a difficult battery installation which requires additional service time for your technician. add $52 Now I'm no mechanic and I can change it in 5 min easy! So I guess they figure if you can't change your own battery your dumb enough to let them RIP YOU OFF! Oh well NO more shopping at Rip Off Boys for me!
Absolutely the worst customer service I have experience I have had a passenger side front wheel left loose on my truck and was brushed off poor attitude and service when I had tires put on a car then tonight for alignment the mechanic dogs my car across the parking lot racing the engine while setting in the drive way breaks traction leaving on to the street returned with my stereo blaring loud enough I could hear it inside the building this guy treating my car like its a toy for him with his service manager standing there la... read more
Never go here!! Dropped my car off to get an oil change and fix my tail light. Oil change was extremely overpriced and tail light wasn't fixed. And was basically told I was SOL about the light because they had too much to do. BUT apparently, so I was told, they check all the lights when they change your oil but they somehow missed the fact that the tail light was out, even after they were told about it and it was on their work order for things to do! We all make mistakes but this is beyond ridiculous. This isn't my first bad... read more
Walked into the Jefferson ave store in Newport News Va a loyal customer for years, after the service walked out a NON pep boys customer for life. The nerve to try and charge me for not only one service they did not perform but two. And then the mechanic lied about the service even when I was able to watch my vehicle from pull in to pull out. If they will do all that with you watching.......I DARE ANYONE TO DROP OFF THEIR VEHICLE. NEVER, NEVER again. I can go to a big box store and find this incompancy. I told the manager of ... read more
Pep Boys tried to play me for a fool! I came in for an alignment, and they say it can't be done until i get $900 of other repairs done. They tried to sell me repairs i don't need, and i found out thru a 2nd opinion my only problem is a bent rim. I will never go to Pep Boys again.
Frequently asked questions about Pep Boys
How is Pep Boys rated?
Pep Boys has a 3.7 star rating with 1,296 reviews.
When is Pep Boys open?
Pep Boys is open now. It will close at 6:00 p.m.
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