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Pep Boys
- Auto Repair
- Pittsburgh, PA
About this business
Pep Boys Pittsburgh on South Millvale Ave has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online.
Location details
936 S Millvale Ave, Pittsburgh, PA, 15213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Terrible service. I gave them a credit card number over the phone to pay for my auto service. When I went in, they had no knowledge of this whatsoever. They only discovered the CC number after rooting through the trash for the work order, on which it had been written. Then they need to order a part, so they make an appointment for me two days afterwards. I come in, and they hadn't bothered to order the part or call to reschedule my appointment. The lack of communication in this place is embarrassing. And when I asked them if... read more
DO NOT GO TO THIS STORE! OR ANY PEP BOYS! They ripped me off so bad! ...Almost 2000 bucks for a car inspection on a car that has less than 70000 miles on it. They also said they would put the parts they replaced in the back of my car when it was done for ease of the mind and forgot... The only reason I have 1 star is because once they knew I was extremely upset they started being relatively nice. Just save your wallet and youreself some stress by not going here. Go to Baum Boulevard Automotive right across the street from th... read more
reliable, i guess.... – the only benefit i can think of is that it's pretty easy to get a vehicle servicing appointment. aside from that, it's pretty clear that they inflate the price by adding additional, probably unnecessary work. the best move i made was switching from the pep-boys big box mechanic to a reliable shop in polish hill.
Terrible - Damaged My Vehicle/Completely Dishonest – When I went in for an oil change, I waited for about two hours. Finally, the staff member at the front desk informed me that my drain plug had fallen out and the oil spilled causing the delay (I don't know much about cars, so I didn't question this). Then, he said the oil change was free because of the long wait. I left without a receipt or new sticker, feeling pleased with the customer service and "complimentary oil change." The next time I went to have my oil changed som... read more
Fraud – PepBoys Shadyside is a big fraud. I went their to get my power steering fixed. They charged $300 for a cheap "sub-standard" $70 pump which I later found as my car broke next day. Although I had paid $400 labor a couple of days ago, they said they can only give 50% discount on labor and full charge of replacing the hose connected to pump which was real problem rather than pump they had replaced for no reason. I was visiting from Baltimore, so I asked if you guys can call PepBoys there to have it fixed near my home. Th... read more
Service??? What service? I took my car to Pep Boys on Friday with tailight problems. Saturday they called me and told me that they fixed the problem, but it was a temporary fix since it needed a new circuit board and they could not get one. I picked up my car and left with the lights working. The next day the lights were NOT working. I paid over a hundred dollars for a "temporary" fix that lasted one day. I think they saw me coming. Never again. Oh, by the way. The circuit board they couldnt get? One call to another place, a... read more
Service??? What service? I took my car to Pep Boys on Friday with tailight problems. Saturday they called me and told me that they fixed the problem, but it was a temporary fix since it needed a new circuit board and they could not get one. I picked up my car and left with the lights working. The next day the lights were NOT working. I paid over a hundred dollars for a "temporary" fix that lasted one day. I think they saw me coming. Never again. Oh, by the way. The circuit board they couldnt get? One call to another place, a... read more
Pep Boys is great Excellent service. Have used them for 2 years. Always fast, upfront, and competitive on price. If you are looking for a decent mechanic that you can trust, this place is pretty good.
Worst service, rip-off prices – I went to the Millvale Ave PepBoys to get a regular maintenance inspection on my car. My car had a couple of extra noises from the engine. I also wanted to get the centre rear view mirror attached - they just had to glue it back to the windscreen. The guy who took in my car was quite courteous and seemed knowledgeable. I told him do a regular maintenance (oil, filter change), inspect the noise problem, and also glue the mirror back. He estimated that gluing the mirror should cost something les... read more
Frequently asked questions about Pep Boys
How is Pep Boys rated?
Pep Boys has a 3.8 star rating with 1,696 reviews.
When is Pep Boys open?
Pep Boys is open now. It will close at 7:00 p.m.
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