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Pella Windows and Doors of Wichita

4.3

About this business

Pella Corporation is a leader in designing, testing, manufacturing and installing quality windows and doors for new construction, remodeling and replacement applications. We have been recognized for our leadership in energy efficiency and sustainable business practices. With Pella, you not only get outstanding quality and energy efficiency for your new or replacement windows and doors, you also get the experience and service of local Pella professionals who are proudly committed to your satisfaction. 

Location details

1199 E Central Ave, Wichita, KS, 67214, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.3107 reviews
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Samentha Spitler-Cornelison's profile image
Samentha Spitler-Cornelison 
4 years ago

Not happy with the contractors you sent to install. They were super nice people but did not do good finishing work at all. I have attached a few pics but have a lot more!!!! Contacted our sales guy and not impressed with his response to us. This was a very expensive job to not have it done right!!!! 

Business response:

Hi Samantha, we're sorry to hear you're experiencing this. We'd be happy to look into this further & see if we can help. Could you please send your contact info & home address to socialmedia@pella.com. Thank you for reaching out. -AH 

Boyd Weber's profile image
Boyd Weber 
4 years ago

Rotted out fast less than ten years , simply junk do not buy! 

Chuck Hale's profile image
Chuck Hale 
4 years ago

A place to start would be customer service. Then product quality would be another opportunity. We had a good experience with the Topeka contractor (KANVIEW GLASS). He was much better than when the local Pella employee was used. 

Business response:

Hi Chuck, we’re sorry to see you weren’t completely satisfied with your experience. If you’d like us to look into this further, please reach out with your contact info and home address to socialmedia@pella.com. -AH 

Debbie Coffman Holdaway's profile image
Debbie Coffman Holdaway 
recommend  Recommended
4 years ago

My sales associate LANCE was such a pleasure to work with when replacing my 40 year old Pella door/windows. LANCE took the time to answers all my questions, showed me numerous options/prices, and demonstrated in detail the quality of Pella. I’m a great grandmother and have encountered numerous sales associates in my lifetime, most don’t care about the product they sell or YOU. I found my experience with LANCE to be OUTSTANDING. He has a passion for Pella and above all for making YOU as a customer satisfied with your purchase... read more

James Reuther's profile image
James Reuther 
5 years ago

Great job putting in new windows and they look really good! The two guys that installed them were very good, and cleaned up after they were done. 

Inez Bontrager Unruh's profile image
Inez Bontrager Unruh 
5 years ago

No customer service! Phone message says to leave a message and they will return the call... may take 2-3 days to return the call. They never return the call! 

Mike Rodriguez's profile image
Mike Rodriguez 
5 years ago

I currently work at pella windows and doors. I could not be happier with everything that pella does. 

Richard Parsons's profile image
Richard Parsons 
5 years ago

Customer service. 2013-2014 we spent nearly 12,000. 00 dollars on windows and doors because you know they are expensive we couldn't do aqll at one time. This summer were going to replace 8 more windows. Pella had discontinued the Auburn brown color and not only discontinued but could not/would not color match. we had purchased wooden windows with aluminum cladding and had blinds in the middle. They also told us they didn't have those windows with blinds anymore and we couldn't get get them. I won't recommend Pella to anyone ... read more

Jo Marks Stillwell's profile image
Jo Marks Stillwell 
5 years ago

Customer service would be a definite start. While their products are good, the customer service and support is non-existent. 

Frequently asked questions about Pella Windows and Doors of Wichita

How is Pella Windows and Doors of Wichita rated?

Pella Windows and Doors of Wichita has a 4.3 star rating with 107 reviews. 

When is Pella Windows and Doors of Wichita open?

Pella Windows and Doors of Wichita is closed now. It will open tomorrow at 8:00 a.m. 

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