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Pella Corporation is a leader in designing, testing, manufacturing and installing quality windows and doors for new construction, remodeling and replacement applications. We have been recognized for our leadership in energy efficiency and sustainable business practices. With Pella, you not only get outstanding quality and energy efficiency for your new or replacement windows and doors, you also get the experience and service of local Pella professionals who are proudly committed to your satisfaction.
1199 E Central Ave, Wichita, KS, 67214, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Not happy with the contractors you sent to install. They were super nice people but did not do good finishing work at all. I have attached a few pics but have a lot more!!!! Contacted our sales guy and not impressed with his response to us. This was a very expensive job to not have it done right!!!!
Business response:
Hi Samantha, we're sorry to hear you're experiencing this. We'd be happy to look into this further & see if we can help. Could you please send your contact info & home address to socialmedia@pella.com. Thank you for reaching out. -AH
Rotted out fast less than ten years , simply junk do not buy!
A place to start would be customer service. Then product quality would be another opportunity. We had a good experience with the Topeka contractor (KANVIEW GLASS). He was much better than when the local Pella employee was used.
Business response:
Hi Chuck, we’re sorry to see you weren’t completely satisfied with your experience. If you’d like us to look into this further, please reach out with your contact info and home address to socialmedia@pella.com. -AH
My sales associate LANCE was such a pleasure to work with when replacing my 40 year old Pella door/windows. LANCE took the time to answers all my questions, showed me numerous options/prices, and demonstrated in detail the quality of Pella. I’m a great grandmother and have encountered numerous sales associates in my lifetime, most don’t care about the product they sell or YOU. I found my experience with LANCE to be OUTSTANDING. He has a passion for Pella and above all for making YOU as a customer satisfied with your purchase... read more
Great job putting in new windows and they look really good! The two guys that installed them were very good, and cleaned up after they were done.
No customer service! Phone message says to leave a message and they will return the call... may take 2-3 days to return the call. They never return the call!
I currently work at pella windows and doors. I could not be happier with everything that pella does.
Customer service. 2013-2014 we spent nearly 12,000. 00 dollars on windows and doors because you know they are expensive we couldn't do aqll at one time. This summer were going to replace 8 more windows. Pella had discontinued the Auburn brown color and not only discontinued but could not/would not color match. we had purchased wooden windows with aluminum cladding and had blinds in the middle. They also told us they didn't have those windows with blinds anymore and we couldn't get get them. I won't recommend Pella to anyone ... read more
Customer service would be a definite start. While their products are good, the customer service and support is non-existent.
Pella Windows and Doors of Wichita has a 4.3 star rating with 107 reviews.
Pella Windows and Doors of Wichita is closed now. It will open tomorrow at 8:00 a.m.
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