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P.C. Richard & Son
- Retail
- Carteret, NJ
About this business
America's largest family-owned & operated retailer, P.C. Richard & Son, at 1159 Roosevelt Ave offers a wide range of appliances, electronics, computers, mattresses and more. Delivery, installation and service is available by their in-house teams. Founded in 1909, P.C. Richard & Son is the company you can trust. P.C. Richard & Son, also known as simply P.C. Richard, is the largest chain of private, family-owned electronics and appliances stores in the United States. Its stores are located in New York, New Jersey, Connecticut ... read more
Location details
1159 Roosevelt Ave, Carteret, NJ, 07008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Worst service my grandmother has experienced. She bought a Recliner and TV that was supposed to be delivered on 8/22/20. We received a call the day before confirming the delivery date and all was good. The next day no delivery was made. We called and was told that we will receive our delivery on 8/26/20 because the tv was not in stock. Someone should've at least gave a courtesy call to let her know. 8/26/20 about 8:00am I received a call that the delivery will be here in 15 mins. My grandmother and I waited more than 2 hours... read more
I purchased a washer/dryer for my mother and when the items arrived, we learned that my mother's apartment could not accommodate the voltage of the dryer - completely my error. However, it is next to impossible to get ahold of customer service. I was on hold multiple times for 45+ minutes attempting to schedule a return pick-up date and each time they would disconnect the call. When I finally was able to speak to someone (after at least 5 previous attempts), she scheduled a pick-up for the item. I was informed that a restock... read more
Business response:
Hello, we apologize for the inconvenience this may have caused. Please send us an email to ***************************** woth the invoice number of your purchase, so we can look into this matter for you.
DO NOT BUY FROM THEM! Purchased an elliptical from the website. Took my money but never bothered to ship the machine. Contacted customer service MULTIPLE times -- either a long hold time (30 minutes PLUS) or the representative went to "check" on the item but does not get back to you for days. In fact, they still have not gotten back to me. If you want to pay and never receive your merchandise -- this is the place to shop.
Ordered an Air Conditioner in March, they cancelled the delivery saying it was out of stock, I waited a month, contacted them again, they said they were short on staff, and that it would ship when its in stock... another month goes by, nothing. I ask for a refund, to which i receive a receipt in my email, but no refund to my bank account! I wait 2 weeks to see if the money shows up in my account, never does. I call, finally get in touch with someone, they say the order has been cancelled, theres nothing they can do, and that... read more
worst customer service i ever had.been buying appliances for over 30 years.will never purchase anything from them again.do not use this company they do not care when you have a problem
Frequently asked questions about P.C. Richard & Son
How is P.C. Richard & Son rated?
P.C. Richard & Son has a 4.7 star rating with 4,772 reviews.
When is P.C. Richard & Son open?
P.C. Richard & Son is open now. It will close at 6:00 p.m.
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