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For over a decade Paul Sur Buick GMC have been serving Northwest Indiana new and used car, truck and SUV shoppers from our Valparaiso Buick and GMC dealership. The Time magazine recognized our outstanding customer service with the Dealership of the Year award. We continue this tradition of excellence by providing the car you are looking for at the price you want. Valparaiso new and used car shoppers should visit our hours and directions page and then come down and see the new lineup of great vehicles on our lot. We're just m... read more
1551 W U.S. 30, Valparaiso, IN, 46385, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
great service and customer relations. Chuck Smallman is a great MGR
Paul Sur Buick GMC very good about making sure I got what I wanted out of a vehicle. Everyone was so nice and helpful. Thank you to Liz and John for selling me my first new car!
This is our second time buying a vehicle from Paul Sur and they again did not disappoint!! Liz and the guys took great care of us and when we found some blemishes on the vehicle after purchase , they had NO PROBLEM fixing everything that was wrong and giving us a loaner while it was being fixed. We will most definitely buy another vehicle from here again in the future. Thanks Paul Sur for your outstanding customer service and your great selection of vehicles.
Business response:
Thank you, Robert! Glad we could take care of all that for you and make your experience worth coming back to us again in the future :)
Thank you Liz and John for finding us not one car but 2. We do appreciate all that you have done for us.
I wouldn’t recommend this dealership to anyone. I recently purchased a vehicle and was told it had just been serviced at the manufacturers dealership and ready to go other than tires! When I received the vehicle it had several issues that needed attention that wasn’t disclosed to me. I contacted the manager and they didn’t rectify the situation any and told me that It wasn’t their fault after I had specifically asked prior to purchasing the car. I wouldn’t purchase from them again! Look elsewhere!
Business response:
Mr. Hall, we are sorry that you find yourself in this situation. We had the vehicle inspected at an import dealer here in Indiana and it got a clean bill of health. We cannot be held responsible for what a different import dealer in another state charg…See More
Thanks Joe and Mike I love my new GMC 2500HD looking forward to doing more business with you guys in the future.
Business response:
Tom, Thank you and enjoy your new 2500 HD!!!
5 stars Been a customer for years.Thank you for your great service!
Business response:
Julie, Thank you for your review and we appreciate the business!!
Business response:
Mr. Mick I would like to extend my deepest apologies for the level of service you have received. I can assure you that as the store manager, I am looking into how to rectify this situation. Please bare with me just a hair longer and I will share the solutions that are available to me. Thank you sir.
Paul Sur Buick Gmc has a 4.6 star rating with 1,039 reviews.
Paul Sur Buick Gmc is closed now. It will open tomorrow at 9:00 a.m.
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