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Specialties Since 1969, we have provided visual enhancement for your entire family's eye care needs through; Ongoing patient education and community outreach, Using advanced technology and premium optical products, Having compassionate, personal relationships and providing personalized, comprehensive vision therapy for all ages. Pasco Vision Clinic has pledged to give the highest level of service in a comfortable environment to ensure a lifetime of healthy vision for all.
1906 N 20th Ave, Pasco, WA, 99301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Become one of the worse Vision clinics in the Tri-Cities absolutely terrible customer service never know anything about your insurance and tell you blatant lies I've been going there since I was 8 years old given this company thousands of dollars and still get treated I'm like I'm not a paying customer absolutely the worst place in the Tri-Cities to do for your vision needs the doctors don't listen to you and they rush you through because they have too many clients and lazy staff numbers I recommend no one goes to this place
Business response:
Good Morning DuPree. We're truly sorry you feel this way. We know you have many options when it comes to choosing someone to provide for your eyecare needs. I assure you that we care about the service we provide for all of our customers, as we would not have been in practice for 48 years without you and them. We welcome your feedback, please feel free to contact our Clinic Director at your convenience.
I always have such a great experience when I go and trust me I have to go A Lot!! Dr James Sullivan and his tech Maria T are the best!!! Always listens and shows their support and concern... They always take their time to make sure all questions and concerns are addressed. They never rush me out
Business response:
Thank you Bernadette Scheel Hernandez! We are honored that you put your trust in us. Thank you for your business!! We greatly appreciate the time you took to post a review. We look forward to seeing you at your next visit!!!
Me encanta el personal es muy amable y Loa doctores muy atentos a las nesesidades De Los pasientes
1st time we got my sons glasses ordered through PVC, it took 3 weeks. we ordered the lenses again for my sons glasses and it's going on 3 weeks. unacceptable !!!!
Business response:
Hi AnnaLee! We sincerly apologize of the delay. Our optical manager left you a message this morning and is here unitl 1pm today if you'd like to speak with her. Thank you for providing your feedback.
I loved the clinic when Dr. Waudtli ran the Pasco Vision Center. I have gone there for 10 years, but will not anymore. Customer Service is not on their list anymore!
Pasco Vision Clinic has a 4.5 star rating with 515 reviews.
Pasco Vision Clinic is open now. It will close at 6:00 p.m.
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